Sr Field Service Technician M&G

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

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At ABB, we help industries run leaner and cleaner—and every person here plays a part. You’re empowered to succeed, encouraged to grow, and the work you do helps run what runs the world.

In this role, you will lead and execute a wide range of field service activities for motors and generators, including commissioning, installation, preventive and corrective maintenance, troubleshooting, and customer training. You will play a key role in ensuring equipment reliability and delivering high-quality technical support to our customers.

This position offers extensive travel opportunities across the United States (including offshore facilities) as well as international assignments, providing exposure to diverse industries and environments. Beyond technical responsibilities, you will have the opportunity to contribute strategically by identifying what our customers value most. Your insights will help shape and align our business unit’s value proposition to customer needs.

The work model for the role is: Hybrid

This role is contributing to the Motion Service division in the US.

You will be mainly accountable for:

• Travel to customer sites to oversee installations, perform system start-ups, conduct maintenance, deliver customer training, and execute repairs in accordance with factory specifications.

• Support maintenance, testing, and troubleshooting of generator excitation systems, protective relays, auxiliary equipment, and deliver technical training and participate in educational initiatives for both customers and internal teams.

• Produce detailed technical reports outlining system performance, failure analysis, and corrective actions; partner with design engineering to review findings and solutions.

• Maintain a travel schedule of approximately 70%, with the remaining time dedicated to training, project engineering support, and rest periods.

• Provide responsive, first-line remote troubleshooting support to address customer emergencies and collaborate with engineering teams to develop action plans.

Requirements:

• Associate degree in technical field and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required

• Travel up to 70% required. Confident to work independently with minimal direct supervision.

• Strong knowledge of basic and advanced electric machines theory. Solid understanding of synchronous and asynchronous machines design and operation, mechanically, electrically and controls. Knowledge of the protection and operation principles for synchronous and asynchronous machines connected to power grids

• Specific knowledge in installation engineering design, installation supervision, project control and execution, vibration and alignment skills and troubleshooting is a plus

• Understanding of and ability to implement electrical, connection drawings, interconnection drawings, and schematics.

• Excellent verbal and written communication skills. Demonstrated skills in using computers and relevant software packages such as Microsoft Word, Project, Excel, PowerPoint, and AutoCAD

• Legal authorization to work in the United States, ability to qualify for and hold various industry certifications related to Safety (i.e. MSHA, OSHA, THUET, TBOSIET), and ability pass background screenings (i.e. TWIC, ISNetworld)

Why ABB?

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us:

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.