Conference Services Associate, Facilities & Administrative Services Branch (FASB), Division for Management Services (DMS), New York, TC-6

NOTE: This is a local position based in New York, USA. Candidates must possess one of the following at the time of their application: a valid G-4 visa acquired through employment within the UN system, United States citizenship, or valid United States permanent residency.

The Position:

This position is located in the Facilities & Administrative Services Branch (FASB), one of four Branches located within the Division for Management Services (DMS). FASB provides and oversees a broad range of support services relating to facilities/premises management, travel, mail & pouch and administrative/general services for both Headquarters and Field Offices i.e. approximately 150 offices. The term Field Offices includes all offices located outside of Headquarters including Regional/Sub-Regional Offices, Liaison Offices and Country Offices. The incumbent reports to the Space Planner & Contracts Specialist and provides on-site leadership and supervision to the Conference Services Worker and lower-grade team members.

The incumbent serves as a liaison between internal stakeholders, external vendors and building management to maintain a high-standard professional environment. Ensures professional contact with staff at UNFPA-Headquarters as well as vendors and field based colleagues. Provides support, clarification, and information with staff, within the Organization as may be required.

How you can make a difference:

UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies. 

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards and who will defend them courageously and with full conviction.

UNFPA is seeking candidates who transform, inspire, and deliver high-impact and sustained results and ensure effective external relations, communications, and partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results.

Job Purpose:

Provision of facilities management services, infrastructure maintenance oversight, and on-site leadership to lower-grade workers. The incumbent serves as a working leader, managing day-to-day operations, technical completion of facilities projects, workload delegation, and a variety of advanced administrative support tasks.

You would be responsible for:

a) Coordinate and Oversee Premises / Facilities Maintenance and Team Workflow

• Provide on-site leadership, plan work schedules, assign, and delegate maintenance and facilities tasks to the Conference Services Worker; monitor work to ensure strict adherence to schedule, safety regulations, and established quality standards.
• Oversee daily inspections of premises to ensure continued compliance with all building safety and security codes; direct immediate rectification or mitigation as required.
• Coordinate large-scale premises maintenance, asset/furniture moves, and equipment installation throughout Headquarters.
• Serve as the primary technical focal point for diagnosing minor equipment malfunctions (e.g., electronic desks, specialized office devices) and determining when external technical escalation or vendor intervention is required.
• Act as the primary interface and liaison with Building Management through digital portals, phone, and email to resolve complex maintenance issues.
• Manage relationships and coordinate with external vendors, contractors, and repair workers for refurbishments, ensuring delivery matches contract specifications.
• Provide advanced advice and recommendations to the Space Planner regarding Headquarters room arrangements, furniture ergonomics, and space optimization.
• Oversee the asset tracking workflow, collaborating with the Headquarters Asset Management Associate to ensure proper asset tagging and recording during moves.
• Supervis