Sr. Director - Product Ecommerce

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

You will oversee the development of a product roadmap to support eCommerce strategy evolution. Understand the e-commerce growth & revenue goals and device product strategies to support the goals. You will provide leaders and partners with regular status updates, feedback, and appropriate reporting on main programs. We support a hybrid environment. You will work 2 days a week from one of our offices and remote otherwise.

• 15+ years of experience in product development, eCommerce strategy, and operations/ fulfillment.

• 5+ years of experience in a leadership role (Sr.Manager and above)

• Experience managing a growing eCommerce business and knowledge of important platforms and processes to grow.

• Experience developing, and reporting on KPIs for e-commerce platforms.

• Must be a self-described data expert with the ability to interpret data and draw conclusions to implement new e-commerce strategies

• Experience creating and leading go-to-market campaigns for new products.

• Hands-on experience working with e-commerce platforms, order management systems, PIMs, and fulfillment systems.

• Experience managing multiple streams of projects and daily management.

• Experience in constant change during times of high growth.

In the role of Sr. Director, Product Ecommerce, you will report to the SVP of Product.

We are considering applicants for the location of Culver City, CA and Dallas, TX.

About You

We get excited about candidates, like you, because...

• You have a background in launching and overseeing e-commerce sites for top brands.  

• You have built multi-site, high-scale e-commerce solutions that serve customers globally, including localized fulfillment, order management systems, and payment integrations. 

• You take an active role in leading and promoting innovation in the e-commerce space. You enjoy influencing, establishing great partnerships with the e-commerce business team, and advocating for solutions that serve our long-term goal and vision.   

About the Team

It's an outstanding time to join Crunchyroll’s Product Team as we continue to widen our global reach as the largest destination for anime and manga-focused experiences — from video to merchandise, events, and gaming.  The Product Team is a cornerstone of the culture and experience millions of customers enjoy daily. Our mission is to provide millions of subscribers and fans with a creative, amine-centered experience when they engage with any of our services. 

The e-commerce/shop product team inspires the e-commerce product roadmap that fuels goals and builds the experience our customers love. We support a hybrid environment.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.

• Flexible time off policies allowing you to take the time you need to be your whole self.

• Generous medical, dental, vision, STD, LTD, and life insurance

• Health Saving Account HSA program

• Health care and dependent care FSA

• 401(k) plan, with employer match

• Employer paid commuter benefit

• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll ((select from the following job modalities for this role: #LI-Hybrid #LI-remote #LI-onsite))

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Culver City, CA$217,000—$272,000 USD

About our Values

We want to be everything for someone rather than some