Overnight Security Supervisor

Job Description Summary

The Security Supervisor is an overnight position acting as MOD for the hotel and works with the overnight team. The Security Supervisor's main priority is to ensure the safety and security of the hotel guests, employees and building. This position reports to the Director of Rooms.

Job Description

  The Overnight Security Supervisor responsible for performing hotel security functions, including but not limited to: fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters and is directly responsible for the operation, performance, and evaluation of other officers assigned to his/her shift.

·       Ability to understand and execute all safety and emergency procedures, (for example fire, crowd control, inclement weather, and bomb threats.)

·       Ability to understand and operate emergency equipment, (for example, respirators, wheelchairs, and fire extinguishers.)

·       Ability to sit, stand and walk on a continuous basis, and run as warranted.

·       Ability to lift, carry, and store in overhead areas approximately 60 lbs.

·       Ability to lift and move, in an emergency situation, an immobilized adult.

·       Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.

·       Ability to push and/or pull approximately 300 lbs.

·       Ability to work in temperature extremes.

·       Ability to utilize communication equipment (for example, telephones and radios)

·       Ability to communicate clearly and effectively with guests and other employees.

·       Ability to interact with guests and other employees in a courteous, empathic, and discreet manner.

·       Ability to read and write effectively.

·       Ability to train, direct, supervise, evaluate and motivate other officers and personnel assigned to the department.

·       Ability to sustain direct contact with the public; must establish a high degree of customer service (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff.

Job Tasks:

·       Maintain and update Security Monthly Activity & Statistical Report.

·       Assist with the maintenance and revision of Training Manuals and programs

·       Assist with the maintenance Hotel Security Manual.

·       Assist with staffing, training, directing, controlling, and evaluations.

·       Check and monitor time and attendance daily.

·       Maintain bi-weekly manual sign-in sheets.

·       File and maintain all Security Incidents and Supplemental Reports.

·       File and maintain all security workers Compensation Reports.

·       Maintain, revise and keep current all security forms and documents.

·       Maintain and order security supplies as needed.

·       Maintain and manage the hotel’s Lost & Found operation.

·       Maintain and update Lost and Found logbooks.

·       Monitor mailing and distribution of all items in storage.

·       Maintain and update monthly Meal Pass and Parking Decal distribution system.

·       Report and copy all guest & visitor claim reports to the hotel’s Claim Adjusters.

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