Consultant, Digital Product Strategy – Group Health

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

We’re hiring a Consultant, Digital Product Strategy – Group Health to define the what and why of our digital experience for agents, brokers, and members. In this brand-new, fully remote individual contributor role, you’ll partner closely with the Group Health Product leader and a dedicated Product Owner to shape and prioritize digital initiatives—spanning portals, quoting and implementation tools, and other experiences that make it easier to do business with Nationwide.

 

You’ll center the user experience in everything you do: mapping workflows, uncovering pain points on the front end, and understanding the downstream operational impact behind the scenes. You’ll translate those insights into clear business cases and priorities for IT, track a portfolio of projects, proactively surface risks and blockers, and help drive an agile, iterative delivery approach.

Ideal background:

• Experience shaping digital products or workflows with a strong user experience and process lens; health plan or group benefits experience is a plus but not required.
• Systems thinker who understands how changes in one part of the ecosystem impact other teams, tools, and processes; comfortable working within existing platforms (e.g., configuring portals or enterprise systems) to improve experiences.
• Proven project or program management skills—keeping multiple initiatives moving, monitoring progress and risk, and escalating issues early to protect timelines and outcomes.
• Background in agile, fast-moving organizations where iterative delivery, experimentation, and continuous improvement are part of the culture.

This role is open to fully remote work.

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This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. 

Job Description Summary

Our work is essential to helping Nationwide build future capabilities to serve customer needs. Keeping existing products relevant and marketable and building new products takes research, critical thinking, practicality, and collaboration. If you enjoy gathering input and information, working independently and on a team and creating innovative solutions for customers, we want to know more about you!

As a Consultant, you'll lead the initiation, development, and maintenance of products with respect to design, profitability, and growth. We'll count on you to collect information and make recommendations regarding overall corporate objectives, field operations and staff services.

Job Description

Key Responsibilities:

• Serves as a technical professional in the analysis of pricing and design features, product, and profitability.

• Actively finds opportunities for improvement and makes solution recommendations. 

• Provides support and guidance related to product design and management.

• Provides high level, strategic input on key initiatives addressing product strategy and profitability objectives.

• Participates and may lead new business development and implementation projects.

• Works with Product Directors to predict needs and issues. Acts as a resource to Product Directors. Reacts appropriately to market conditions.

• Identifies and evaluates business opportunities. Partners with leadership to provide a regular assessment of financial results and recommendations to increase future profitability. 

• Investigates and assists in development of new tools and technology to improve product performance.

• Reviews and analyzes highly technical and sophisticated market information on benchmark competitors. Identifies options to keep products market-competitive.

May perform other responsibilities as assigned.

Reporting Relationships: Re