Senior Vice President, Infrastructure Services

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Senior Vice President, Infrastructure Services to join our Technology team. This role is in New York, (4-day in office/1 day optional remote)

In this role, you’ll make an impact in the following ways:

• Designs, coordinates, integrates, and provides general support for complex application and/or infrastructure implementations and integrations for internal business partners and/or external clients and regulators in a multi-tiered, multi-platform environment.
• Serves as a subject matter expert responsible for supporting the development, implementation and maintenance of ITSM processes to ensure operations are consistent with Platforms and organization-wide goals.
• Performs Command-and-Control and coordination of incidents and critical events, and leads technology resiliency activities and processes.
• Manages the strategic integration and migration planning across various application and infrastructure activities for internal and/or external clients, while coordinating and consulting on product selection and implementation.
• Oversees installations, upgrades, migrations and support efforts to ensure goals are being met within budget and on schedule.
• Partners with IT stakeholders to identify and implement continuous process improvements and solutions to critical issues, delivering data-driven analyses to measure critical success factors and key performance indicators across relevant processes and services.
• Oversees preparation of ad-hoc and scheduled reports.
• Assists process and team leads with activities required to develop, implement and maintain technology processes, standards and controls.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in computer science or a related discipline or equivalent work experience required.10 - 12 years of application or infrastructure related experience required; experience in the securities or financial services industry is a plus.Drives consistency and adherence to technology standards.
• Partners with technology teams to develop appropriate artifacts such as DLC artifacts, user stories, test scripts, and training documentation.
• Supports the development, design and implementation of automation for manual processes.
• Identifies, facilitates and solves highly complex and critical system-related issues to meet the firm's objectives.
• Leverages their expertise to support a multi-tiered, multi-platform environment, contributing to various development and infrastructure projects that have a broad impact across the organization.
• Defines the engagement model and communication channels for initiatives.
• Communicates with internal and external stakeholders to address concerns.
• Develops and disseminates executive-level updates as required, and maintains excellent knowledge of IT systems and tools, staying abreast of new developments in IT.
• Executes ITSM processes as a centralized governance function.
• Ensures adherence to processes and policies and supports Engineering and Resiliency functions.
• Performs Command and Control for critical, time-sensitive escalations.
• Orchestrates resolution, communication and closure of ITSM events.
• May mentor or provide guidance for junior team members.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for