Field Service Technician

 

Wolf Robotics, a subsidiary of Lincoln Electric, has had over 8,400 installations, our team of automation professionals has implemented solutions for the toughest metal working projects around. We foster an environment that encourages our group of bright, talented, and skilled employees to design and develop new products. 

Req. ID: 24001 

 

Lincoln Electric Automation – The Company

Lincoln Electric Company, has been the industry leader for over 30 years in the robotic automation of welding, cutting, material removal, grinding, and press brake operations.  We have provided industry solutions to the fabricators of construction, agricultural, mining, off-road, energy, and transportation equipment.  Through the expertise of our personnel we develop numerous specialty products that increase productivity and maintain quality. The innovative designs and solutions we create are produced to meet or exceed our customer expectations.

 

Primary Function

Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location.

 

Responsibilities

• Provide technical support, solve problems, testing, training, installs and maintenance.
• Deliver a consistent, positive, and exceptional customer service experience.
• Work environment may be individually focused or working with a team.
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
• Take initiative to meet challenging project timelines and budgets.
• Ability to travel as required (install, start-up, or field support) to successfully complete projects.
• Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.)
• Complete all work related documentation on time.
• Identify potential future opportunities with the customer while onsite.
• Assist in any other activities that help to support ongoing strategies.

 

Required Experience

• Machine Programming (PLC/HMI) experience preferred
• Safety System, Network, and Fieldbus Programming and troubleshooting experience preferred
• Experience in robotic processes preferred
• Hydraulic/Pneumatic/Lubrication system troubleshooting experience preferred
• Robot Programming experience – Fanuc and ABB preferred
• Experience with in-field installation and start-up of basic level manufacturing equipment
• Knowledge of system preventative maintenance on basic level manufacturing equipment
• Ability to read and interpret electrical and mechanical prints
• Record of strong positive customer feedback

• Minimum requirement: High school diploma or GED (technical or vocational school preferred)
• Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics
• 3 or more years electrical troubleshooting experience preferred
• Minimum two years of prior field service experience

 

Physical Demands
While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Repetition with activity; computer work.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

Work Environment
The work environment is inside manufacturing facilities. Proper person protective equipment (PPE) is required at all times while in manufacturing facilities. The noise level in the work environment is usually moderate.

 

 

Wage Rate: $41,501.00 - $77,074.00

 

Lincoln Electric Automation Inc., (Wolf Robotics), a subsidiary of Lincoln Electric Holdings Inc., has had over 8,400 installations, our team of automation professionals has implemented solutions for the toughest metal working projects around. We foster an environment that encourages our group of bright, talented, and skilled employees to design and develop new products. We are proud to offer our full time candidates a comprehensive benefit programs which include:

 

• Health Insurance with HSA and FSA options
• Dental Insurance
• Vision Insurance
• Life/AD&D Insurance
• Short and Long-Term Disability Coverage
• 401(k) with a Company Match
• Paid Time Off
• Paid Holidays
• Paid Sick Time
• Bonus

Participation in any of the benefit plans and programs made available to employees/can