Technical Writer - Security Service Edge (SSE)

Technical Writer - Security Service Edge (SSE)

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Summary:

The Technical Writer is responsible for creating and maintaining technical documentation and UX writing for our cyber security and networking products. This includes writing user manuals, API documentation, and other technical content. The ideal candidate will have a strong understanding of cyber security and networking concepts, as well as excellent writing and editing skills. In addition, the Technical Writer will be responsible for creating UX-focused content, such as micro copy, error messages, and help text.

Responsibilities:

• Write clear and concise technical documentation that is easy to understand for both technical and non-technical audiences.
• Gather and synthesize information from a variety of sources, including technical specifications, user feedback, and product demonstrations.
• Work with engineers and product managers to understand product requirements and ensure that documentation is accurate and up-to-date.
• Use a variety of writing and editing tools to create high-quality documentation.
• Stay up-to-date on the latest trends in cyber security and networking technologies.
• Create UX-focused content that is clear, concise, and easy to understand.
• Work with designers and engineers to ensure that UX content is aligned with product goals.
• Ability to work independently and a self-starter

Qualifications:

• Bachelor's degree in technical writing, communications, Computer Science, certifications, or a related field.
• Proven experience,2+ years in technical writing in the cybersecurity field, and 2+ years of experience as a technical writer.
• Excellent writing, communication, and editing skills In English.
• Strong understanding of cyber security and networking concepts 2+ years.
• Ability to work independently and as a strong team player as well.
• Experience in UX writing – 2+ years
• Foundation knowledge of DevOps tools (Jira, Confluence, ReadMe) – 1+ years

The preferred location for this role is Dallas, but if a candidate is extremely qualified the team may consider other areas of Texas and candidates located within the United States.

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Administrative Procedures, Agile Methodology, Agile Scrum Development, Bias, Business, Coaching, Company Policies, Creativity, Critical Thinking, Data Analysis Management, Data Collection Management (Inactive), Deliverables Management, Design, Design Thinking, Document Controls, Empathy, External Customers, File Maintenance, Follow-Through, Group Problem Solving, Growth Mindset {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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