Jobs and Careers

Market Research Associate

United States, United StatesRemotefull_timeVerifiedPosted 25 Jun 2025

About the role

Description 500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!
What we’re about:

Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

Role Description: Sermo Experts provides an outlet for our clients to connect 1:1 with qualified physicians, allied healthcare professionals, and key opinion leaders on demand. As an (Sr.) Associate in our Experts practice, you will play an instrumental role in connecting our clients with thought leaders in the healthcare & life sciences sector. Your day-to-day activities will include: owning incoming Expert recruitment requests from our premier clients, assessing client scopes and building a recruitment strategy to meet our clients’ knowledge needs, and building relationships with our Experts (including onboarding, ongoing communication, scheduling for Expert engagements, and any other needs as they arise). Desired Skills:

Comfortable operating in a high throughput, KPI-centric environment with competing priorities.
Accountability for positive Client and Expert outcomes.
Exceptional interpersonal skills and enjoy spontaneous interactions.
Critical thinking and solution-orientation.
Curiosity about the healthcare & life sciences sector and desire to grow your subject matter expertise.
Comfortable negotiating and networking with established healthcare professionals.

Must Haves:

Bachelors Degree (or equivalent) from accredited university or higher.
Eligibility to work in market for which you’re applying.
English language fluency.
Proficient in Spanish OR Italian OR German.
Go-Getter attitude with an unquenchable will to Win.

What’s in it for you?

Experienced line manager mentorship and close coaching.
Opportunity to engage with leaders in the global medical community from Day 1.
A clear path to career advancement with meritocratic promotion schedule.
Ongoing professional learning opportunities to hone transferable skills.
An aggressive compensation plan that rewards great work.
A global team of knowledgeable, empathetic colleagues committed to your success.

Why Join Us?In addition to being part of a fast-paced and high-growth company, we offer a fantastic range of benefits, including:
✅ Flexible PTO
✅ Medical, dental, and vision insurance
✅ 100% Remote Work
✅ Employer Match on 401(k)
✅ Gym membership & wellness perks
… and much more! If you’re excited about joining a high-energy team in a scaling business where you’ll gain valuable experience through on-the-job learning, we’d love to hear from you! About Sermo: Sermo turns physician experience, expertise, and