Senior Product & Customer Marketing Manager - Agentic AI for Supply Chain Resilience

Join the Future of Supply Chain Intelligence — Powered by Agentic AI 
At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact. 
The Senior Product & Customer Marketing Manager will shape and amplify the story of Resilinc’s transformation. You’ll translate complex technology into compelling narratives that drive market leadership, customer engagement, and revenue growth. 
This is a high-impact individual contributor role for a strategic storyteller and operator — someone equally adept at positioning innovation, driving go-to-market execution and turning customer outcomes into proof of value. 
What You Will Do

Positioning & Narrative

• Develop clear, differentiated positioning that connects AI and risk intelligence capabilities to customer value. 
• Build a unified narrative that resonates with business, technical, and executive audiences across industries. 

GTM Strategy & Launch Excellence

• Lead go-to-market planning and execution for new capabilities and initiatives, ensuring consistent messaging across teams. 
• Partner with Product, Sales, and Demand Gen to accelerate adoption and pipeline growth through data-backed storytelling. 

Customer Marketing & Advocacy

• Create programs that turn customer outcomes into proof points—case studies, webinars, and community engagement. 
• Partner with Customer Success to showcase measurable ROI and strengthen long-term customer relationships. 

Competitive & Market Intelligence

• Maintain an expert view of the competitive and market landscape, identifying trends that shape our narrative. 
• Provide insights, tools, and analyses that inform strategy and sharpen differentiation. 

Sales & Field Enablement

• Equip GTM teams with concise, high-impact messaging, content, and enablement materials that win deals. 
• Measure enablement success through adoption, win rates, and customer feedback. 

What You Will Bring

• 7+ years (preferred) in B2B SaaS product marketing, with proven success in shaping narratives and launching complex products that drive measurable growth. 
• Strong experience marketing AI-powered, analytics, or enterprise software solutions. 
• Ability to distill technical depth into clear, persuasive storytelling for business audiences. 
• Experience collaborating across Product, Sales, Customer Success, and Demand Generation to execute go-to-market strategies. 
• Demonstrated success in customer marketing and advocacy, including building programs that highlight impact and outcomes. 
• Excellent written and verbal communication, storytelling, and executive presentation skills. 
• Familiarity with supply chain, manufacturing, or risk management domains is a plus but not required. 
• Bachelor's degree in marketing, business or similar, or equivalent experience.

Why You Will Love It Here

• Shape a category-defining story: Lead the narrative for how Resilinc’s AI and risk intelligence solutions transform supply chain resilience and business continuity. 
• Drive high-impact go-to-market execution: Partner across Product, Sales, and Demand Gen to translate innovation into adoption, revenue, and measurable customer outcomes. 
• Turn customers into advocates: Showcase proof of value through compelling case studies, programs, and communities that highlight real-world ROI. 
• Operate with purpose and autonomy: Join a mission-driven team where your strategic storytelling di