Administrative Support Associate

This is a remote position.

Role Name: Administrative Assistant

Schedule:

• Part-time (20 hours/week) Monday to Thursday flexible during client business hours
  

Client Timezone: Sydney, Australia

Client Overview

Join a thriving, multi-location cleaning services company that’s making waves in the industry! This dynamic business, headquartered in Sydney with additional operations in Perth, is seeking a versatile Administrative Assistant to support their growing team. As part of this forward-thinking organization, you’ll have the opportunity to contribute to various aspects of the business, from customer outreach to financial processes. The company values efficiency, long-term staff retention, and is committed to creating an inclusive work environment.

Job Description

We’re seeking a detail-oriented and adaptable Administrative Assistant to join our fast-paced team. In this role, you’ll be the backbone of our operations, handling a diverse range of tasks that keep our business running smoothly. From managing customer relationships to supporting our financial processes, you’ll have the opportunity to develop a broad skill set and make a significant impact on our growing company. This position offers a unique blend of responsibilities, allowing you to showcase your versatility and grow professionally in a supportive environment. If you’re a proactive problem-solver who thrives in a dynamic setting and enjoys being an essential support to a busy team, this role is perfect for you!

Responsibilities

• Manage and update Excel spreadsheets for efficient stock tracking and inventory management
  
• Conduct professional outbound calls to potential clients, introducing our services and generating leads
  
• Process invoices accurately using Xero accounting software, ensuring timely and correct financial records
  
• Perform data entry tasks with high attention to detail, maintaining the integrity of our databases
  
• Handle customer service inquiries with a friendly and professional demeanor, providing top-notch support
  
• Assist with general administrative duties, including document preparation and file organization
  
• Prioritize and manage multiple tasks from various team members, ensuring deadlines are met
  
• Contribute to the improvement of office processes and procedures, offering innovative solutions
  
• Collaborate with different departments to support overall business operations and growth initiatives
  

Requirements

• Proficiency in Microsoft Office suite, with advanced Excel skills for data management and analysis
  
• Basic understanding of accounting principles and experience with Xero software (preferred but not required)
  
• Excellent verbal and written communication skills, with the ability to interact professionally with clients and team members
  
• Strong multitasking abilities and proven experience in prioritizing workload effectively
  
• Keen attention to detail and a commitment to maintaining high accuracy in all tasks
  
• Customer-oriented mindset with a positive attitude and problem-solving approach
  
• Adaptability and eagerness to learn new skills and technologies as the role evolves
  
• Ability to work independently and as part of a team in a fast-paced environment
  
• Experience in the cleaning industry or similar service-based businesses is a plus
  
• Flexibility to work within Sydney business hours, with potential for remote work options