Certified Deal Program Administrator

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Position Overview: 

As part of the talented Navico Group Global Service Center of Excellence, you will own a critical program that drives dealer success. In this role, you’ll manage onboarding, track training and certifications, and ensure compliance—all while delivering exceptional B2B customer service. You’ll collaborate across multiple teams, resolve inquiries, and maintain program data with precision. We’re looking for a self-driven, solution-oriented professional who thrives on improving processes and creating outstanding customer experiences. If you want autonomy, impact, and the chance to elevate dealer engagement, this is your opportunity.

At Brunswick, we have passion for our work and a distinct ability to deliver. 

Essential Functions:  

• Administer the Certified Dealer Program, including onboarding, training tracking, and qualification verification.
• Maintain and manage the program database, ensuring dealer records are accurate, complete, and up to date.
• Conduct regular audits of dealer qualifications to ensure compliance with program standards.
• Field and resolve customer inquiries related to the program.
• Collaborate with internal departments to ensure alignment and readiness across related programs.
• Update and support program planning and delivery, including timelines, communications, and resource coordination.
• Identify and implement process improvements to enhance dealer experience and program efficiency.
• Provide responsive, high-quality support to dealer partners throughout their onboarding journey.
• Support cross-functional initiatives by ensuring dealer compliance and readiness.

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

Required Qualifications:  

• Proven experience in business-to-business customer service, program administration, or dealer support.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills, with a customer-first mindset.
• Proactive problem-solving approach and attention to detail.
• Ability to work independently and collaboratively across teams.
• Competence in maintaining databases and tracking program metrics.

Preferred Qualifications: 

• Familiarity with Customer Relationship Management (CRM) systems, training platforms, or dealer networks.
• Experience working in the Leisure Marine industry.
• Background in program planning, delivery, or continuous improvement initiatives.
• Comfort with data analysis and reporting tools.
• Knowledge of warranty programs or service operations in a business-to-business environment.

Working Conditions:

• Hybrid

The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.

Why Brunswick: 

Whatever tomorrow brings, we’ll be at the leading edge.  As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people.  We offer valuable benefits including a competitive 4