Crisis Outreach Specialist BA - MCT Swing

Description

Shift: Swing 

Days Off: Monday, Tuesday, Wednesday

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

 As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe, and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

JOB DEFINITION

Join the team at the front lines of crisis diversion. DESC's Mobile Crisis Team Case Managers are mobilized to respond quickly to requests for crisis intervention from police, fire, medics, DMHP's, and the Crisis Clinic in order to connect individuals in a mental health or substance use crisis to more therapeutic treatment options, other than jail or the emergency room. We are working to stop the trend of criminalizing mental illness, and make sure individuals in mental health crisis get the help they need. The team works throughout King County in a wide variety of community settings and in all types of weather. Benefits offered include very generous paid time off starting at 34 days for the first two years of employment and 100% employer paid medical & dental insurance. MCT Case Managers also have an on-the-job opportunity to receive clinical supervision towards full social work licensure.

MAJOR DUTIES AND RESPONSIBILITIES

• In response to and cooperation with first responders and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services.
• As a member of a multi-disciplinary team, provide multi-axial assessments, chemical dependency assessments, crisis intervention, stabilization and meaningful engagement for adults referred to MCT; in the field and at times at the Crisis Diversion Facility.
• Establish and implement a plan to successfully engage clients in relevant services and other resources.
• As needed, provide follow-up services aimed at establishing linkage to services for program participants.
• Complete all data collection and documentation required of the MCT Project and DESC.
• Develop and maintain cooperative relationships with programs providing services for the population served.
• Comply with applicable program research and evaluation procedures.
• Comply with the all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington.
• Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
• Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload.
• Participate in verbal de-escalation and supportive restraints in emergent situations and be able and willing to assist other staff as needed to maintain a safe, secure environment.
• Provide building security as needed.
• Maintain strong connections to Jackson Place neighborhood and assure full compliance with procedures and protocols aimed at maintaining the safety and security of the neighborhood.
• Other duties as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color