Interface Lead

We’re Scan.com, the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging.

At the heart of Scan.com lies a different way of doing things: empowering patients to make financially smart decisions, enabling live scheduling for patients and providers, and easing clinician workloads through AI. It’s our mission to make medical scans accessible to all.

You’ll be joining us at an exciting time - we’ve recently launched our physician marketplace product in the USA to great success, have raised over $60m in VC funding and are on track to grow over 300% in 2024.

WHAT YOU WILL BE GETTING INVOLVED IN

The role reports to the Head of Interoperability. All junior and mid-level Interoperability Analysts report into the Interoperability Lead. The person in this role will be focused on leading the team of junior and mid-level Interoperability Analysts. The person in this role will also independently contribute to interface builds.

As an early-stage business, you can expect your role to develop over time. However, some of the types of things you could be getting involved in are:

• Functions as the functional line manager for Interoperability Analysts.
• Mentors, guides, supports, and trains Interoperability Analysts.
• Works closely with the Head of Interoperability on new interface architecture, project progression, escalated support issues, and out-of-scope work efforts.
• Performs and assists with various technical interface tasks, including but not limited to establishing connectivity, decision-making on complex mapping, and interface design.
• Independently leads high-complexity and high-visibility interface projects to ensure resilient design and implementation.
• Performs interface peer reviews and provides feedback on interface builds as necessary to adhere to best practices.
• Oversees interface project progress to ensure progress and assist with roadblocks.
• Serves as the first line of triage for escalated project issues and support tickets. Responsible for reporting all escalations, issues, and roadblocks in a timely fashion.
• Ensures best practices and standards are being implemented appropriately across all projects.
• Assists with management of AWS services related to interfacing, including but not limited to VPC, EC2, SQS, CloudWatch, Transfer Family, and S3.
• Actively engages in external and internal project meetings related to integration and interfacing.
• Works with business development and engineering team members as needed to understand the project pipeline and define integration changes needed to support new product functionality and features.

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE

• Ability to successfully lead and coach a growing team of Interoperability Analysts of various skill levels and skill sets.
• Through independent contributions, feedback, and peer reviews, demonstrate a solid commitment to building high-quality and resilient interfaces that adhere to best practices.
• Demonstrate technical competencies in all areas critical to interfacing with Scan.com, including HL7, DICOM, SQL, APIs, connectivity protocols and methods, and AWS.
• Acquire a thorough understanding of internal and external Scan.com interface architecture and processes and apply acquired knowledge to new projects.
• Contribute to making our interface solutions and capabilities as robust as they can be.

WHAT YOU MIGHT BRING TO THE TABLE:

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value and that everyone should want to learn. However, these might be some of the ways you are currently adding value:

• Lead or management experience, preferably in a remote setting.
• Strong knowledge of and experience with implementing healthcare IT standards including but not limited to HL7, FHIR, SNOMED, LOINC, etc…
• Knowledge of and experience with building various interface connectivity methods, including VPNs, SFTP, APIs, and web services.
• Knowledge of and experience with interoperability engines such as Rhapsody, Corepoint, Cloverleaf, or Iguana.
• Strong documentation skills, including documenting workflow diagrams, architecture diagrams, and interface designs.
• Experience designing and implementing healthcare IT interface workflows including uni-directional and bi-directional int