Account Executive (East)

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us?  Check out:  www.cyara.com
Cyara’s Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. 
Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. 
We are seeking a highly motivated and experienced Salespeople to join our dynamic team at Cyara in the East of the US.

You will be responsible for:

• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning.
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
• Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities.
• Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed.
• Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast.
• Identify the correct buyers for Cyara's solutions and services.
• Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities.
• Possess a deep understanding of the value provided by Cyara solutions and services.
• Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages.
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
• Appropriately leverage discounts and promotions as economic levers during negotiations.
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.
• Exhibit in-depth knowledge, accuracy, and skill in positioning Cyara as a company and its solutions.
• Understand relevant competitors, their strategies, and how Cyara compares.
• Address competitor advantages raised by buyers and successfully sell against competitors.

Let’s talk about your skills/expertise:

• 5+ years proven SaaS sales experience.
• Professional demeanour with a positive attitude, focusing on problem-solving and "How can I" rather than dwelling on challenges.