HOA Maintenance Manager

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Join the Discovery family, where quality and service are at the heart of everything we do!
This role will be located at one of Discovery Land Company’s locations: Makena Golf & Beach Club, set on Maui, HI.

Makena is seeking a HOA Maintenance Manager to join the HOA Department.

The HOA Maintenance Manager will be responsible to maintain systems and structures, including regular maintenance, service needs, and overseeing and scheduling contractor/service visits. The HOA Maintenance Manager will create and operate a proactive culture of preventative maintenance. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Carry out daily inspections of the facilities to identify and resolve any issues

• Maintain the exterior of residences and buildings for safety and environmental aesthetics per the HOA governing documents

• Create and oversee preventive/predictive maintenance programs and checklists for facilities maintenance items

• Analyze and source equipment needs in collaboration with the HOA Director

• Source, stock and inventory maintenance spare parts and materials

• Monitor maintenance equipment inventory and place orders when necessary

• Keep maintenance logs and report on daily activities

• Coach, mentor, train and develop training programs for the Maintenance Tech team

• Ensure that correct methods of work and proper formats for routines are implemented in the HOA Tech Training programs

• Inspects work performed by maintenances technicians to ensure quality of service and productivity

• Build and upkeep long term relationships with contractors and service providers

• Assure all work and activities are executed in a safe manner and compliant to general safety regulations

• Manage the maintenance expenses by ensuring best practices in the industry

• Be responsible for keeping the workshop organized, safe and compliant with OSHA standards

• Comply with all Company policies and procedures

• Other duties as assigned

Qualifications

• Demonstrates respect for and appreciation of Hawaiian values, history and culture, understanding its implication in one’s work, in fostering meaningful relationships, and in embracing the community served.

• A minimum of 5 – 10 years of experience and proven success in a residential maintenance position for luxury homes or condos. Experience with HVAC, plumbing, drywall, electrical, carpentry, and appliance and painting repairs.

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests and team members.

• Problem Solving/Analysis

• Experience and ability to work both independently and in a team-oriented, collaborative environment

• Ability to conform to shifting priorities, demands and timelines

• Ability to listen and respond effectively, provide feedback and recommendations as required to meet project needs

• Must be professional and maintain the ability to communicate at different levels, in verbal and written form.

• Use computer programs such as Excel, Word, Dropbox, Egnyte and maintenance software once selected in collaboration with the HOA Director

• Ability to stay calm and focused during the busiest of times

• Ability to work a flexible schedule, including evenings, weekends, and holidays and a shift greater than eight (8) hours in length.

• Must be able to lift up to 50lbs.

• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors, standing, walking, and moving for periods of greater than four (4) hours, and lifting, carrying, bending, stooping, squatting, reaching, pushing and pulling

Benefits
• $85-90k
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and 11 Paid Holidays
• Professional development and upward mobility opportunities

About Us

Makena Golf & Beach Club is an island dreamscape spread across Mauiʻs southern leeward coast that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community t