Group Account Supervisor

Company Description

Publicis New York is a full-service communications agency with a focus on creating culturally relevant consumer platforms in broadcast, digital advertising, web development, social, CRM and experiential channels.  Our healthcare team has over twenty years of growing leading healthcare brands across a broad range of categories including vaccines, immunology, women’s health, food/nutrition and oncology.  We have a passion for uncovering the cultural opportunity for every health brand and we bring insights from our diverse client roster, including P&G, Citi, Walmart, Nestle, Abbott, L’Oreal, T-Mobile, to our health brands.   

As part of the Publicis agency network, we strive to “Lead the Change” for our client’s businesses and be their preferred creative partners in their marketing transformations.  We believe that change has become the defining characteristic in today’s business environment. Creating leading strategies and powerful ideas that allow our clients’ brands to become unique, irreplaceable, in control and ahead is our purpose. You have to lead the change, if you don’t want to be led by change. Are you ready to lead the change? 

Job Description

Agency Operations  

• Helps guide process, details, and helps develop tactical plans.  

• Finances: Helps to develop and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications. 

• Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management  

• Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions  

Knowledge  

• Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.  

• Continuously learning technology  

• Demonstrates and applies knowledge of assigned brands 

• Ensures team adherence to agency process.  

Strategy  

• Vision: Works with team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs).   

• Demonstrates passion for the brand  

Tactics and Execution  

• Supports with the Development of marketing/ brand platform briefs.  

• Production: Manages the production of client-approved marketing tools  

• Creative: collaborates on creative brief development  

• Works with team members in developing the writing and preparation of marketing communications plans and proposals  

• Communication: communicate key Client issues/ initiatives to team accurately and in timely manner  

• Demonstrates the ability to think creatively and strategically  

• Basic knowledge of PHCG businesses, offerings, and tools  

Client Relationship  

• Builds trusting relationships with client counterparts.  

• Relationship: Frequent, positive client contact with key clients  

• Supports the team lead to ensure everyone is focused on brand strategy and positioning: client, account team, and other internal departments  

• Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).  

• Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.  

• Supports in ensuring timely, accurate client documentation & correspondence 

Qualifications

• Exhibits Integrity and Trust  

• Exhibits Self Development  

• Bachelors degree  

• MBA, Masters in Marketing or related discipline preferred  

• Experience in healthcare communications environment preferred  

• 5+ years experience  

Additional Information

Compensation Range: $70,000 - $117,500. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, a