Patient Care Tech Fulltime Day Med/Surg B4

JOB SUMMARY

With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.

ESSENTIAL FUNCTIONS

Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs. 

• Communicates with and supports the interprofessional team, patient, family and designated care partners.

• Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.

• Actively promotes and maintains a safe patient care environment.

• Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.

• Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.

• May be assigned the role of a virtual safety associate as needed based on campus needs.

• May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred.

Education - Required

• High School Diploma/GED

Experience - Preferred

• Two years of previous nursing assistant or healthcare experience preferred.

• CNA, PCT or EMT preferred

Knowledge, Skills and Abilities - Required

• Knowledge of medical terminology, patient care needs and their role in interprofessional team.

• Ability to complete delegated tasks within scope of role.

• Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.

• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.

• Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.

• Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.

• Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.

Licenses and Certifications - Required

• BLS - Basic Life Support AHA - American Heart Association Upon Hire

VALUES AND HABITS

Put People First​

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.

• Build relationships: Build belonging, empathy, and collaboration.

• Engage with grace: Assume positive intent and share your perspective thoughtfully.

• Create moments: Affirm and acknowledge the contributions and efforts of others. ​

Do What's Right​

• Do What’s Right: Focus on how we work most effectively to get the best results.

• Prioritize What Matters: Clarify what’s most critical and why.​

• Align on Expectations: Translate priorities into agreed upon accountabilities and outcome