Onboarding Lead - Automation Software

Who We Are:

At Formic, we’re on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x. 

Built upon deep expertise in robotics and manufacturing, our unique Pay-for-Productivity robotics solutions combine the best automation technology, tools, and uptime services for manufacturers, paving the way for a new era of supercharged efficiency and competitiveness. 

As the world faces growing pressure from rising costs and labor shortages, Formic is a uniquely powerful tool in overcoming these challenges.  Fueled by our vision for a resurged “Made in America,” we’re growing fast - achieving 70% quarterly growth in customer count and ARR, with ~30% of our customers having already deployed multiple systems.  

Supporting us in our mission, with investments thus far totaling over $60 million, are backers including Blackhorn Ventures, Mitsubishi HC Capital America, NEC, Translink Capital,
Alumni Ventures, FJ Labs, Lux Capital, Initialized Capital and Lorimer Ventures, and founders of multiple Fortune 50 companies. 

About the Software Engineering team:

As part of the Software Engineering Team you will be responsible for making our customer onboarding process onto our software suite of tools as seamless and enjoyable as possible. Formic’s vision is that software technologies will be one of the major innovations and differentiators for our company. This role will be instrumental in ensuring that we have a well-designed process and tools to integrate with in-house products and third party automation systems. We’re doing “new things in a traditional industry”, and we’ll be using cutting-edge technologies such as Generative AI, Computer Vision and Machine Learning to streamline this process and add value for our customers.

Check out some of our recent projects here and here to learn more about what we are working on.

As Onboarding Lead, you will:

• Initially work hands-on to support deployments and onboarding of various systems onto Formic software platform:
• Work with System Integrators and, as necessary, make modifications to PLC/Robot code to provide required data
• Ensure that safety and productivity data is properly collected by our system
• Partner with customer IT team to ensure connectivity
• Provision systems and users in our backend and App
• Make process improvements and work with the Software team to create automations 
• Work closely with Deployment Project Managers to integrate software onboarding into their process and reduce any friction
• Work closely with the Monitoring and Maintenance team to develop system observability and data reporting. Create requirements for Software Monitoring tools as needed
• Partner with Customer Success team to ensure Customer satisfaction with Software tools
• Participate in Scrum ceremonies

What makes you a great fit:

• Bachelor’s degree in CS or equivalent experience/training
• 3+ years of relevant experience within the robotics field, with emphasis on industrial automation
• Solid understanding of industrial automation safety system and procedures
• Prior experience working with PLCs and ladder logic
• Knowledge of various robotic arms, such as ABB, Kuka, Fanuc, etc.
• Knowledge of communication protocols such as EtherNet/IP, Modbus and others
• Experience with Safety I/O, End of Arm Tooling and other peripherals

What we look for:

We’re building a company from the ground up, so every single person we hire has a massive impact on our team, culture, and ability to accomplish our mission. While each individual brings their own unique skills and perspectives to Formic, we look for people who share our vision and act in alignment with our Operating Principles. If this sounds like you, Formic could be the place for you:

• Fearless Optimism: You share our ambitious vision of what we can accomplish. You’re aware of the challenges we will face as a startup doing new things in an old space, but you’re energized by the incredible opportunity we have to drive change for our customers, and for the manufacturing industry at large.