Bath and Kitchen Product Specialist

Bath and Kitchen Product Specialist

 

Brief Overview of Position

Perigold, the destination for luxury home, is opening its first physical retail stores, first-of-their-kind luxury retail destinations of 20-30K square feet, with the best products in all styles and from across our catalog including furniture, decor, housewares, and home improvement categories.  Come be a part of it!  We are looking for a Product Specialist who will work closely with the in-store Design team and report directly into the Sales Department Supervisor.  If you are passionate about luxury and/or design, looking for rapid growth, and thrive on constant learning and dynamic challenges, this might be the perfect fit for you.  

 

What you’ll do 

• Maintain luxury experience standards by providing an authentic, inviting guest experience that exemplifies our commitment to customer satisfaction and passion for luxury design.
• Collaborate with General Contractors on bath and kitchen design implementation in client spaces.
• Understand and deliver on the compatibility of appliances within client spaces. 
• Become an expert on Perigold products and services to help guide guests thru their questions and provide product options both in store and online thru our endless aisle and store application.
• Provide brand and product information to support guest purchase inquiries.
• Support store leaders in development and execution of training to build product specialist team knowledge of our bath and kitchen catalog.
• Deliver against individual and team sales and service KPIs, productivity standards and store goals. 
• Collaborate with the Design team, generating and referring leads as appropriate or supporting product inquiries coming from the design process.  
• Demonstrate confidence in closing the sale and educating guests on various ways to purchase including  through POS, Online, and our app.
• Contribute effectively as needed in all operational aspects of the store including but not limited to: processing new  products, floor sets, replenishment, backfill substitutions, and general upkeep of the store.
• Engage in a high energy and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.
• Exemplify a positive and professional attitude on a daily basis with customers and team members.

 

What you’ll need

Experience & Qualifications 

• Experience in Bath & Kitchen design/sales - Required
• Understanding of luxury plumbing and bathroom design - Required
• Retail sales experience (Design related environment and/or luxury sales  experience)
• Flexibility availability (including mornings, nights, weekends, some holidays). 

Skills and Abilities

• Excellent verbal and written communication skills. (High proficiency)
• Multi-tasking skills and presentation skills. (High proficiency)
• Possess excellent organizational skills, with attention to detail and accuracy. (Medium proficiency)
• Strong time management skills.

Physical Demands 

• Stationary Position - Constantly
• Move/Traverse - Constantly
• Stationary Position/Seated - Rarely
• Transport/Lifting - Occasionally (50)
• Transport/Carrying - Occasionally (50)
• Exerting Force/Pushing - Occasionally (50)
• Exerting Force/Pulling - Occasionally (50)
• Ascend/Descend - Occasionally (50)
• Balancing - Occasionally
• Position Self/Stooping - Frequently
• Position Self/Kneeling - Frequently
• Position Self/Crouching - Frequently
• Position Self/Crawling - Occasionally
• Reaching - Occasionally
• Handling - Constantly
• Grasping - Constantly
• Feeling - Constantly
• Communicate/Talking - Constantly
• Communicate/Hearing - Constantly
• Repetitive Motions - Frequently
• Coordination - Frequently

Working Environment 

• Extreme cold - Rarely 
• Extreme heat - Rarely  
• Humidity - Rarely  
• Wet - Rarely 
• Noise - Occasionally 
• Hazards - Rarely  
• Temperature Change - Rarely 
• Atmospheric Conditions - Rarely  
• Vibration - Rarely 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and