Digital Product Manager

Description

Position Overview:

Under the direction of the Senior Director-Technology & Business development, the Senior Digital Product Manager is someone who will help define digital products and console software in accordance with company policies and procedures; participate in the development of the digital product strategy and vision for the company; develop and maintain a network of third party partners and respective integrations into our ecosystem; and develop and manage product roadmaps and features based on strategy and vision. This role is inherently cross-functional: the senior digital product manager will work closely with engineering, design, marketing, web development, finance and executive teams to bring products to market and to develop business opportunities. Duties include market research, product development and marketing/sales support, and strategic partner development and management. This may evolve into a supervisory position.

Responsibilities:

• Manage JHT’s portfolio of digital products through the product lifecycle 
• Through a deep understanding of customers’ needs, market trends, current technologies and industry research, develop and document rationale for new products, including the use case definition, business plan, data analysis, process analysis and functional requirements analysis
• Manage the product backlog and provide the PMO team with requirements and acceptance criteria
• Work closely with engineering, web development, PMO and Creative Director to secure necessary resources and plan/execute workflows for both new products and their related web properties and those in need of ongoing enhancements and/or maintenance. 
• Document and maintain product specifications in the product database
• Accurately communicate product status and development progress across the organization
• Coordinate production of product support materials, including product owner’s manuals, QC charts, etc. as needed
• Prepare product for launch to the market
• Follow software marketing launch process to lead team in an effort to execute best-in-class marketing launches
• Work closely with marketing team to develop product stories, features and benefits for marketing launches
• Work with education team to develop training materials for both domestic and international distribution
• Work closely with Technology Solutions Analyst on solving field issues and developing supporting documentation
• Educate global sales teams and dealers on new products while highlighting key advantages
• Function as part of the selling approach to develop solutions for customers

Other Job Functions:

• Other projects as assigned 

Requirements

Education:

• Minimum of four year degree (or equivalent) in business, marketing or other related field, such as a Bachelor’s in computer science
• MBA preferred but not required

Experience:

• 7 years of product/business management experience required with at least 3 years in consumer electronics or internet-based applications/software preferred
• Demonstrated product ownership from conception to production, launch and twilight
• Experience in managing SaaS-based products and working with agile development methodologies preferred
• Experience in managing strategic partners 

Other Requirements:

• Willingness to work across all functions of the organization and with multiple strategic partners
• Domestic, local and international travel required

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs

EOE/M/W/Vet/Disability
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