Quality Assurance Manager - NRO (Multi-site)

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

 

 

 

POSITION SUMMARY

The primary responsibility of the Quality Assurance Manager is to effectively plan, coordinate, manage, and control all quality activities of 2 non-refining plant operations in Chicago. Responsibility includes the objective of acceptable product quality. The position reports to the Senior Quality Assurance Manager-NRO and will work closely with the local Management Teams leading the non-refining operations in Chicago and Calumet.

 

 

SUPERVISORY RESPONSIBILITY

• 3 non-exempt Direct Reports

 

GEOGRAPHIC SCOPE

• Chicago, IL
  • 2905 S Western Ave, Chicago, IL 60608
  • 2400 E 130th St, Chicago, IL 60633

 

TRAVEL

• 5% to 10% travel outside of geographic scope
• 2-3 day travel requirement between the two plants (based on business needs)

 

REQUIRED EDUCATION & WORK EXPERIENCE

• Bachelor’s degree in a related discipline from an accredited college/university
• 3-5 years of applicable professional experience working with quality & food safety systems
• least 3-5 years of supervisory/managerial experience in a manufacturing environment; experience supervising employees in a Quality Assurance department is preferred
• Substantial experience working in an SQF/BRC and GFSI environment, HACCP, AIB, Food Safety
• Experience in communicating with auditors and regulatory agencies
• Successful record of passing audits of SQF/BRC and GFSI
• HACCP and related food safety training
• SQF and GFSI benchmarked standard training
• Knowledge of Quality Assurance/Control practices and procedures
• Knowledge of Calibration of equipment
• Lead Auditor Certification in a GFSI Certification Scheme

 

PREFERRED EDUCATION & WORK EXPERIENCE

• Advanced degree in a related field of discipline from an accredited college university is preferred

 

POSITION RESPONSIBILITIES

• Determine the long-range needs of the department develop plans and implement solutions
• Implement ongoing quality improvement processes working with interdepartmental teams
• Oversee internal food safety/quality assurance audits (HACCP, GMP’s, pest control, product recall, production codes, finished product review/release, calibration of critical instruments, etc.) including internal and external facility sites
• Manage and lead SQF/GFSI programs, including development, audits, training, team building, and sustainability
• Oversee statistical analysis of data, including basic graphs, Pareto charts, and SPC charts as needed
• Ensure timely completion of testing of materials and product samples
• Develop and lead employees in the transition to a culture of accountability
• Give feedback as necessary in accordance with established plant policies and procedures while maintaining a high level of fairness and uniformity
• Initiate CAPA’s and follow-up to closing with any root cause findings
• Interact with customers on opportunities and complaints. Represent the company positively with customers.
• Ensure compliance with all applicable federal and state regulations and company policies
• Conduct performance evaluations on a timely basis and establish performance goals. Develop direct reports and successors
• Provide effective communication regarding issues, objectives, initiatives, and performance to plan
• Performs other duties as assigned

ESSENTIAL ABILITIES & CRITICAL SKILLS

• Ability to analyze complex information and perform root cause analysis
• Ability to recognize areas for Continuous Improvement strategies; recommend and implement CI strategies as assigned
• Ability to utilize ERP information and analyze results
• Ability to maintain confidentiality of proprietary business information at all times
• Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplis