Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Sr. Training Manager/Medication Dispensing Solutions and Sales Enablement

What Sales Training and Sales Enablement contribute to BD and MMS
Sales Training/Enablement is responsible for developing, designing and delivering sales training. The goal is to improve knowledge and competencies around the execution of business unit and sales team objectives to improve sales skills, sales leadership, sales process, and sales automation adoption and to increase sales effectiveness and high impact results.

What is expected of you for success in your role

• Demonstrates extensive knowledge and sales expertise of the medication management market and solutions (Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper)), customers, challenges, market trends, BD value proposition(s), sales process; demonstrates sophisticated knowledge of sales leadership principles, team development and adult learning principles

• Consults and works collaboratively with training team peers, sales management, sales representatives, marketing and other BD departments on sales training needs

• Assesses/Test/Certify knowledge, skills, and competencies of entire sales organization

• Ability to own and teach curriculum focused on Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper)

• Designs horizontal training for on-boarding, basic and advanced sessions to improve sales execution and results

• Uses advanced tools and methodologies for training; delivers advanced level of classroom and remote training and facilitation

• Recognizes and identifies key impacts, measures and methods to improve sales skills, resulting in improved results

What is expected of you and others at this level in Sales Training for functional success

• Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and partners identify and meet their high priority needs.

• Applies knowledge of the customer's business and industry to develop optimal solutions

• Champions and leads change initiatives; identifies the best approach for implementing strategic processes  

• Proactively develops and maintains technical knowledge in specialized area(s), remaining up-to-date on current trends and standard processes

Accountabilities in this role

• Demonstrates a strong understanding of the clinical, operational, financial, and regulatory impact of Medication Management throughout the healthcare market

• Responsible for BD's Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper) solutions

• Designs and delivers competency-based sales training curriculum (clinical, product, financial and project management skills) to support and reinforce business goals.  Connects both Med Management Solutions and Business Unit solutions to customer needs.

• Designs and delivers innovative, interactive training designed for immediate application in the field. Focuses on pre training, training, and post training approaches.

• Serves as a key conduit for transferring business unit knowledge to the sales force.  Functions as a critical liaison, requiring the skills to assist the Subject Matter Experts (SME's) to develop materials that reflect the sales process and meet the learning needs of the sales force.  This includes initial training, and reinforcement tools such as WBT, job aids, and new training tools.

• Analyzes and identifies ongoing sales force training needs, requirements and objectives. Ensures timely updates to course curricula to reflect changes in product offerings and market demands.

• Prepares oral and written participant evaluation and follow up with their managers

• Develops course content f