Senior Solution Architect, Sales Systems & Tools

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role can be based in New York City NY, Chicago IL, or Bellevue WA.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Everyday millions of people use LinkedIn’s products to make connections, discover opportunities, and gain insights. Our innovative marketing and advertising products leverage our global reach and audiences to help the world’s marketers and advertisers achieve their goals.   
 
LinkedIn’s Sales Systems & Tools Team are the foundation upon which we can deliver value to our customers, at scale, and ultimately drive $5B+ in annual revenue. These platforms empower global teams across Sales, Marketing, Support, Operations, Finance and Data to be more productive and successful. The demands of fast-growing multibillion dollar media business have only continued to grow, requiring a senior product leader to set strategic direction, weigh and prioritize the needs of existing and future teams and business growth and to execute against strategic investments to support our employees and businesses.  
 
We are looking to hire a Solution Architect to join our organization and execute the vision, strategy and key initiatives for our LinkedIn Systems & Tools team. This includes leveraging a diverse team to bring big, ambitious ideas “to life” while collaborating closely, partnering across Software Engineering, Data Science, Technical Program Management, Design, other Product Managers, and business stakeholders to set the vision and deliver outcomes to achieve critical business needs. 
 
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. 
 

Responsibilities: 

• Work effectively across customers, stakeholders, and engineering teams to deliver large or significant features successfully.    
• Stay up to date on new Salesforce features and releases and apply knowledge of B2B sales systems and technologies, including their architecture (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements) into solutions. 
• Collaborates with engineering on selecting technologies and making architectural decisions, ensuring agreement on the technical strategy 
• Run project management of technical solutions from requirements discovery, through quality assurance, user acceptance testing, new feature communications and deployment.  
• Perform admin tasks on our org as needed such as monitor system performance, usage, and errors, manage user profiles, permissions, security settings, data access, uploads 
• Review custom fields, objects, formulas, workflows, validation rules, customizations, integrations, workflows, reports, dashboards, and apps using Salesforce tools and best practices 
• Create reports and dashboards based on system data to help sales product and engineering identify areas of systems improvement and propose solutions to reduce system complexity and improve data quality 
• Challenge Salesforce Product Owners, Engineering, and business stakeholders on best practices, with a preference for standard over custom functionality where appropriate and preventing future technical debt. 
• Own Agile processes and operate as a liaison between the sales product management, engineering, and Technical Program Management orgs 
• Act as a Salesforce subject matter expert and driver of technical transformation

Qualifications

Basic Qualifications:

• Bachelor's degree  
• 10+ years' experience of hands-on skills building enterprise salesforce solutions 
• 5+ years’ experience with Salesforce integrations, complex data storage models, and their implications 
• 5+ years’ experience with Salesforce Lightning, Sales Cloud, and Service Cloud with a focus on internal systems/business applications (Advanced Admin & Platform App Builder Certi