Quality Improvement Specialist

This is a part time (24 hours per week) hybrid position. Onsite requirement at CHW Ludington hospital will average 1 -2 days per week based on projects.

Are you ready to make a profound impact on the lives of patients and families in need? Join us at Corewell Health, where every day presents an opportunity to enact meaningful change. As a Quality Improvement Specialist, you will be at the forefront of our mission, supporting projects across both clinical and non-clinical areas to elevate the standard of care we provide. Your role will be pivotal in analyzing and measuring the effectiveness of our processes, fostering sustainable clinical quality improvements, and spearheading initiatives that drive enhanced quality outcomes. This isn't just a job; it's a calling to ensure that every person receives the best care possible. Collaborating closely with our dedicated Medical Director, you'll forge strong relationships with our providers and nursing staff, immersing yourself in their world through rounding and Expert Improvement team meetings. Together, we'll celebrate successes, share stories of impact, and champion the extraordinary care we deliver. If you're seeking a deeply rewarding position where your efforts directly translate into brighter futures for our patients, this is the role for you! Join us in shaping the future of healthcare, one quality improvement at a time.

Job Summary

Supports projects throughout the organization including both clinical and non-clinical areas to accomplish measurable quality improvement. Analyzes and measures the effectiveness of existing processes and helps to develop sustainable, repeatable and quantifiable clinical quality improvement. Collects and analyzes process and quality data to initiate, develop, and recommend operational practices and procedures that focus on enhanced quality outcomes.

Essential Functions

• Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy).

• Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within dept and organizational resources.

• Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities.

• Competent at improvement science to drive quality performance in regulatory, accreditation and publicly-reported programs.

• Analyze, interpret and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.

• Continuously develop quality improvement knowledge and skills for the organization.

• Support strategic quality goal setting to influence strategic priorities.

• Support compliance of accreditation/TJC for quality chapters.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv.

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance.

• Traditional and Roth retirement options with service contribution and match savings.

Qualifications

Required

• Associate's Degree or equivalent in Healthcare related field.

• 2 years of relevant experience in Quality improvement, performance improvement, project management or similar role.

Preferred

• Bachelor's Degree or equivalent in Healthcare related field.

• 1 year of relevant experience with participation on improvement initiatives.

• ​CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Open School.

• CRT-Professional in Healthcare Quality, Certified (CPHQ) - NAHQ National Association for Healthcare Quality.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and