R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly traded organization with employees throughout the US and international locations. 

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. 

The Strategic Project Manager, Operations Strategy and Programs will execute initiatives that drive operational efficiency and business growth.

This role is responsible for delivering on key projects aligned with organizational goals, optimizing processes, and ensuring project success through industry best practices, project governance, and project resource management.

In this role, the successful candidate will be able to prepare and deliver on the needs of leadership, while managing the pressures and stresses that come from supporting executive level audiences and projects  

Responsibilities

The successful candidate must have demonstrated ability to: 

• Strategic Planning & Execution
  • Manage a variety of projects of significant business impact from optimization, business continuity, and new product enablement
  • Collaborate with stakeholders to translate business goals into project goals, building actionable plans that deliver measurable results.
  • Lead projects that support organizational scalability, process improvement, and cost-effectiveness.
• Project & Program Management
  • Responsible for project scoping, requirements gathering, and planning efforts for enterprise-wide software application implementations / conversions, including infrastructure needs. 
  • Oversee projects through their entire life cycle, ensuring alignment with organizational priorities and strategic objectives.
  • Ensure the creation, documentation, and publishing of project artifacts, including schedules and risk registers. Support maintenance of documentation, processes, and measurements related to project governance, visibility, and performance. 
  • Implement and refine project management processes, methodologies, and governance to improve consistency, accountability, and efficiency across projects.
  • Review project performance metrics, progress, and outcomes, taking corrective actions as needed to keep initiatives on track.
• Operational Efficiency & Process Improvement
  • Facilitate efforts to streamline processes and eliminate inefficiencies across operations, utilizing data analysis to drive process optimization.
  • Apply methodologies such as Lean, Six Sigma, and Agile to implement continuous improvement initiatives and ensure best practices.
  • Monitor and evaluate the impact of operational projects, using metrics and KPIs to track performance and drive accountability.
•  Stakeholder Management & Communication
  • Develop and maintain relationships with personnel, stakeholders, and executive management. 
  • Prepare and present regular reports, dashboards, and updates for stakeholders, highlighting progress, challenges, and recommended actions
  • Provide insights on project strategy, prioritization, risks, and resource allocation for reporting to leadership
• Change Management & Transformation
  • Engage in change management efforts to ensure successful adoption of new processes, tools, and initiatives, focusing on stakeholder engagement and training.
  • Execute change management plans to guide projects through transformation efforts

Required Qualifications

• High School diploma or equivalent

• A minimum of 3-5 years’ experience in project management and/or leading organizational change initiatives.

Desired Qualifications

• Certified associate in project management (CAPM), Lean, or Project Management Professional (PMP) certification (preferred), or 6 sigma certification (preferred)

For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our