Vice President, US Global Forwarding Operations

Vice President, US Global Forwarding Operations

 

Join Livingston and its International Freight and Transportation Services group.  Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia.  Our strategy is focused on aggressively growing and investing in our freight services, and that’s why we need you. Join our freight team and grow your career in this fast-paced team environment as we take on new customers, build new services and move into new trade lanes. The opportunities await you!

 

Job Type: Full Time 

 

Location: HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Texas 

Job Summary

At Livingston International, we’re transforming how freight moves across borders. As a market leader in customs brokerage, trade consulting, and freight forwarding, we're focused on growing our Global Forwarding business through innovation, service excellence, and operational transformation.

 

We’re looking for a bold, change-minded leader to join us as Vice President, US Global Forwarding Operations. This is a pivotal role that will drive strategy, lead national freight operations, and inspire teams to achieve operational excellence and sustainable growth.

What You’ll Do

• Champion operational transformation to increase efficiency, elevate service delivery, and drive long-term growth.
• Lead all national Global Forwarding branch operations, ensuring scalable, high-quality execution and customer satisfaction.
• Define and communicate a clear strategic vision (2–3 years) aligned with Livingston’s overall business objectives.
• Conduct regular SWOT analyses to identify risks and opportunities, then develop and execute plans to act on them.
• Set ambitious KPIs and empower teams to exceed targets.
• Own national P&L performance — including revenue, EBITDA, and free cash flow.
• Develop and implement operational policies that support innovation, consistency, and a high-performance culture.
• Improve logistics services in the areas of execution, reliability, and responsiveness to customer needs.
• Foster a culture of continuous improvement, adaptability, and accountability.
• Collaborate cross-functionally to align business priorities and deliver integrated solutions across Livingston.
• Strengthen partnerships with customers, agents, and vendors to maintain high service levels and unlock new opportunities.
• Build a high-performing leadership team through regular feedback, coaching, and development conversations.
• Mentor 8–10 direct reports and lead a growing national freight team with agility and vision.
• Embrace and model Livingston’s values across all levels of the organization.

What You Bring

• Minimum 10 years of progressive management experience with a freight forwarder or ocean carrier.
• Proven success in leading large-scale operations, P&L ownership, and strategy execution.
• Experience in budgeting, business development, and leading transformation initiatives.
• Deep knowledge of U.S./Canadian customs regulations and the global freight landscape.
• Familiarity with Livingston applications and services is a strong asset.
• Track record of change leadership — you inspire teams, lead through ambiguity, and foster adaptability.
• Financial acumen and experience managing profitability and growth at the national level.
• Exceptional communication skills with the ability to influence, align stakeholders, and lead at the executive level.
• A growth mindset and passion for continuous learning, improvement, and innovation.

WORK EXPERIENCE – MINIMUM REQUIRED

10 + years of progressive experienceP&L ownership experienceTeam management experience

EDUCATION

Required: Associates Degree or post-secondary education in Tr