IS/IT Lead North America

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Generous time off policy
• Summer Fridays
• Opportunity to broaden your horizons by attending popular conferences
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

Job Description

This role will lead, develop and direct the day-to-day operations of the IT Team in North America.  The candidate will be responsible for defining North America’s IT strategy and direction as Sobi continues its rapid growth. The NA IS/IT lead will define, develop and lead the implementation of technical initiatives and will partner with global IT team and NA business functions including Commercial and Medical Affairs.  They will also be responsible for providing outstanding customer service that will support all Sobi North America employees.

Key Responsibilities

• Oversee function and individual goals; evaluate employee performance, provide effective staffing and career development opportunities
• Prepare for and lead NA IS/IT acquisition integrations and product launches
• Streamline, communicate and accomplish established service levels / turnaround times for new employee and existing employees while maintaining an internal customer satisfaction over 75%
• Evaluate and deploy operational improvements to support NA business functions
• Continue to improve communication and support of key projects with global IT team
• Develop strategic IT roadmap to support critical systems, construct business cases and lead implementation of new programs and initiatives
• Define and manage annual and long-term NA IT budget
• Act as escalation point for all IT matters stemming from North America Leadership and Global IT Leadership Teams
• Oversee Information Security and Data Governance for NA to ensure proper protocols and standards are being applied
• Oversee NA Datawarehouse and Analytics platform capabilities
• Partner with Quality Assurance and business system owners across North America and with global IT/IS to ensure GxP computerized systems are operating effectively, efficiently, and in compliance to US GxP regulations and EU guidelines
• Responsible for managing applicable IT MSP vendor relationships, including negotiation of contracts and service level agreements
• Responsible for all A/V and Networking technology at Waltham and Morrisville office locations, including limited facilities support  

Qualifications

• 10+years of experience with a solid understanding of Information Technology
• Technical background with a business perspective
• Action oriented and ability to cultivate strong working relationships
• Excellent customer services skills
• Proven successful experience working as business partner in a matrix organization
• Experience working at a large international company a plus
• 5+ years of computer system validation (CSV) experience in an FDA regulated environment
• Experience in biotech or pharmaceutical organization required

Personal attributes

In addition, you must demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership.

Location

The position will be based in United States.

Reporting to

This role will report to Christine Belin, CFO or Regional Head of North America

The base salary pay range for this role is $244,000-295,000 annually. Actual pay for this position will take into account factors such as experience and location. In addition to a base salary, this position is also eligible for a competitive 401k match, short and long-term incentives, medical, dental, vision, STD/LTD and life insurance benefits, in addition to other health and wellness programs and offerings.

Additional Information

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Owne