Manager- Patient Financial Services- Professional Billing
Dayton Children's HospitalAbout the role
Facility:
Dayton Children's - Tech TownDepartment:
HIM/ Revenue IntegritySchedule:
Full timeHours:
40Job Details:
The Patient Financial Services Insurance Billing Manager is responsible for overseeing the operations and functions of the department's billing services, which can include claims processing, claim edits, claim rejections, denials and insurance collections. This role involves review of revenue performance, managing a staff responsible for billing and collections, ensuring compliance with third-party regulations, and improving key revenue-cycle performance indicators.Under the general direction of the Director Patient Financial Services, the manager is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Management responsibility includes implementing and monitoring productivity standards, workqueue volumes, problem resolution, understanding and monitoring KPIs, team action plans and adherence to Dayton Children's policies and procedures. This position will work directly with various interdepartmental teams for collaboration of optimized revenue cycle management.
Department Specific Job Details:
Education
High school diploma or GED required
Associate degree preferred
Experience
3+ years of experience in patient financial services or healthcare billing required
At least 1 year of leadership or supervisory experience required
Strong communication and interpersonal skills
Ability to work tactfully with patients, staff, and interdepartmental customers
Skills/Competencies
Proficient in managing billing and collection processes
Strong analytical and problem-solving skills
Ability to lead and motivate a team
Knowledge of healthcare billing regulations and compliance requirements
Excellent organizational and time-management skills
Education Requirements:
Associates: Health Administration, High School (Required)Certification/License Requirements:
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