Sr. Solutions Architect

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Seeking a hardworking Solution Architect to contribute to Adobe IT's Digital Experience Architecture team.

You will be responsible for architecting, designing and implementing technical solutions serving global, enterprise sales teams transitioning from Salesforce.com to Dynamics CRM supported by a variety of leading cloud and on-premise applications. While working on a full-stack of technologies, you'll have an opportunity to make a significant impact to our business customers in guiding teams to the latest modern digital marketing and selling experiences.

Your thought leadership will help identify and prioritize Sales Platform innovation opportunities as well as ensure best-in-class operations. You will collaborate with other solution architects, enterprise architects, and engineering teams to promote a complete architecture-first approach to problem solving. You will present and influence decision making across diverse technical leadership teams and promote capabilities and value propositions.

You’ll act as the technical forward-thinking leader to develop and promote scalable engineering solutions. And encourage technical teams to improve and simplify existing processes, address technical debt and implement a self-service platform approach wherever possible.

Are you looking to be part of a team of dedicated analysts, engineers, and architects who are passionate about solving complex problems in software development? This Adobe team is the perfect opportunity for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the important benefits we offer.

What you'll Do

• Lead discussions with internal and external Systems Integrators to design a modern Sales platform using Microsoft Dynamics Sales CRM and a mix of SaaS, cloud, and on-prem systems.
• Design and implement core CRM capabilities, including lead management, account and contact management, and opportunity management.
• Create architecture and design documentation and present solutions for Architecture Review Board (ARB) approvals
• Define recommended methods, architecture standards, and governance for CRM implementations
• Guide engineering teams in solution development, ensuring alignment to architecture and design principles
• Drive innovation by rapidly building prototypes, proof-of-concepts, and MVPs while using AI, automation, and Power Platform advancements to enhance CRM functionality
• Mentor junior solution architects, developers and solution engineers, fostering a culture of innovation and technical perfection
• Encourage and guide teams by providing technical leadership and standard methodologies for Dynamics 365 implementations
• Stay ahead by exploring advancements in Dynamics 365, Power Platform, and low-code technologies to enhance business value
• Ensure up-to-date documentation and define the strategic roadmap for CRM evolution

What you need to succeed

• BA/BS degree in Computer Science or related field. MS or equivalent experience preferred.
• 10+ years of proven experience as a solution architect or engineer with an emphasis on .NET and Microsoft Dynamics Sales CRM.
• 5+ years of enterprise experience on the Dynamics Sales CRM platform with deep technical understanding of building enterprise grade real time and/or batch interfaces, working with the latest integration and data replication technologies like - REST/JSON, Streaming APIs, Change Data Capture techniques, Snaplogic.
• Deep knowledge of Dynamics CRM features, configuration options, and customization capabilities.
• Understanding of data modeling, workflows, business rules, and security within Dynamics CRM.
• Familiarity with Copilot for Sales, Power Automate, Copilot Studio, Power Apps, and other Microsoft Power Platform components for integrations and custom development.
• The candidate should have experience in building integrations between cloud-based and on-premise enterprise applications.
• Microsoft Dynamics Certification is preferred.
• Expert in desi