Opportunity Advisor/Customer Growth Specialist

Location: Berea, OH – Joyce Windows, Sunrooms, and Baths
Pay: $15–$17/hour + bonuses (Top performers earn $55,000–$60,000/year)
Shifts: Flexible — Morning, Afternoon, and Weekend options available
Positions Available: We’re hiring 3 enthusiastic team members right now!

We’re hiring three Opportunity Advisors/ Customer Growth Specialist to join our team in Berea, OH. Whether you’re starting fresh or looking for something better, this is a great chance to earn solid pay in a supportive, fun environment — with no cold calling.

Grab your coffee, pop on your headset, and spend your day chatting with friendly homeowners who actually want to hear from you. You’ll schedule consultations or confirm appointments and end each shift knowing you made someone’s day (and grew your paycheck!)

This isn’t a typical call center job. You’ll only contact qualified, inbound leads — no cold calling, no chasing, no awkward scripts. Our marketing team invests over $250,000 each month to bring in interested homeowners, so you can focus on great conversations and real results.

With flexible shifts that work around school, family, or side gigs and a fun, supportive team…. this is a job that fits your life, not the other way around.

What You’ll Do

·         Call warm and hot leads — no cold calls

·         Answer questions and schedule free in-home consultations

·         Confirm and follow up on appointments

·         Handle calls with professionalism and a positive attitude

·         Use scripts as a guide but adjust naturally when needed

·         Keep track of calls and appointments in our CRM

·         Work with a supportive team that celebrates wins

What We’re Looking For

·         Friendly, confident communicators

·         Positive team players who enjoy helping people

·         Quick learners who can follow a script but think on their feet

·         Organized and able to multitask

·         Call center or customer service experience is a plus — but not required, as we are happy to train.

What We Offer

·         Health, dental, and vision benefits

·         401(k) with employer contributions

·         Paid vacation and holidays

·         A positive, fun, and supportive team environment

·         Real opportunities for growth and career advancement

For the fastest response, please send your resume by text, phone call, or email:

Text: (440) 577-5059

Call: (440) 274-5796

Email: wstclair@joycefactorydirect.com