Summary

Food & Beverage Supervisor – Days & Swing Shifts (Full Time)

💰 Starting Pay: $22.33/hour

Schedule: Must be available to work Days or Swing shifts. Typical shifts include 7:00 a.m. – 3:00 p.m. or 3:00 p.m. – 11:00 p.m. on weekdays, and 5:00 p.m. – 1:00 a.m. on weekends.

SUMMARY DESCRIPTION

The Food & Beverage Supervisor is responsible for assisting in the daily leadership and operation of the Food & Beverage team during assigned shifts. This position supports the Food & Beverage Manager by providing hands-on leadership, coaching, and training while ensuring exceptional guest service, efficient operations, and compliance with company policies and regulatory requirements. The Food & Beverage Supervisor leads by example to create a positive, guest-focused environment and supports multiple food and beverage outlets as business demands require.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC.
• Provide leadership, coaching, training, and support to Food & Beverage team members to ensure exceptional guest service.
• Assist with scheduling team members to ensure appropriate staffing levels during normal operations, promotions, special events, and peak business periods.
• Monitor inventory levels and maintain appropriate stock of food, beverage, and operating supplies.
• Participate in weekly inventory counts and assist with weekly and monthly product ordering.
• Ensure all food and beverage transactions are properly processed, including payment and comp authorization when applicable.
• Assist team members with balancing cash drawers and report discrepancies to Finance.
• Ensure prompt, friendly, and efficient food and beverage service while maintaining quality standards.
• Authorize approved comp transactions in accordance with company policies.
• Assist in developing beverage specials, promotions, and seasonal offerings.
• Stay current on food and beverage trends to enhance the guest experience.
• Ensure compliance with all health, sanitation, safety, alcohol service, and gaming regulations.
• Monitor team member compliance with required certifications and ongoing training.
• Promote positive guest, vendor, and team member relationships.
• Maintain department cleanliness, organization, and operational standards.
• Perform other duties as assigned.

JOB REQUIREMENTS

• Must be 19 years of age or older.
• Associate degree or equivalent combination of education and related experience preferred.
• Minimum of three (3) years of Food & Beverage management experience.
• Minimum of one (1) year of supervisory experience in a high-volume Food & Beverage or gaming environment.
• Experience supporting multiple bars, restaurants, banquets, or entertainment venues preferred.
• Strong leadership, coaching, and team-building skills.
• Proficient with Microsoft Office Suite.
• Experience with POS systems, including operational functions and programming.
• Knowledge of food safety, health department regulations, and responsible alcohol service.
• Experience with budgeting, inventory management, and financial accountability.
• Excellent communication, organizational, and guest service skills.

BENEFITS

• Federal Employees Medical Coverage
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Immediate Vesting and Company Match
• Quarterly Incentive Program
• Paid Vacation, Holidays, and Sick Time

CORE COMPETENCIES

• Guest Focus
• Leadership
• Teamwork
• Communication
• Decision Making
• Problem Solving
• Initiative
• Ethical Conduct
• Flexibility
• Stress Management

WORK SCHEDULE

This is a full-time position supporting a 24/7/365 gaming and hospitality operation. Candidates must be available to work Day or Swing shifts, including evenings, weekends, holidays, and special events as business needs require.

LICENSES & CERTIFICATIONS

• Ability to obtain and maintain a Nebraska Gaming License
• ServSafe Certification preferred
• TIPS Alcohol Awareness Certification preferred

WarHorse Gaming Omaha, LLC is an Equal Opportunity Employer. All qualified applicants wil