Server Engineering Support

Job Posting Title

Server Engineering Support

Agency

090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV

Supervisory Organization

IS-Servers

Job Posting End Date (Continuous if Blank)

July 31, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

As a Server Engineering Support with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Job Details

• Full-time 40-hour work weeks.
• Support the Information Services Division
• Salary is based on education and experience

Responsibilities

• Manage Windows and Linux servers running from Vmware vSphere and Microsoft Azure environments
• Administer server components such as but not limited to Windows File server, DHCP, DNS, Active Directory, Group Policy, IIS.
• Install, configure, and update server security components
• Administer security access policies and controls for computerized data and resources
• Process and store parameters and controls used to provide data security and access permissions
• Monitor security logs, provide procedural safeguards and prepare reports pertaining to access, utilization, violations, and intrusion
• Conduct research for server hardware and software upgrades, enhancements, and migrations
• Implement approved change requests from users to meet all user requirements and schedules
• Research and stay current on the latest server technologies
• Monitor system usage and identify areas for expansion or reconfiguration
• Develop technical documentation and materials including diagrams, models, manuals, and procedures
• Train and cross-train across functional disciplines to maintain support levels and coverage within the unit
• Install, configure, and maintain operating system software, installing new releases, applying patches or fixes, testing, and implementing into production environment
• Research, install, configure, and maintain, test and coordinate implementing operating system software and other vendor supplied software updates, upgrades, and fixes
• Install, configure, and maintain storage management, backup, archival and recovery components in a networked server environment
• Troubleshoot, isolate, and replace operating system and server components.
• Maintain systems at 99% uptime and reliability

Physical Demands and Work Environment

This position works in a comfortable office setting with a computer for a large percentage of the workday.  The noise level in the work environment is usually mild.  Occasional travel may be required.

Minimum Qualifications

Requirements include 48 semester hours, or five years of experience in a related field. Vocational or technical training course resulting in technical certification may be substituted for the 48 semester hours.   

Knowledge/Skills/Abilities

• Knowledge of basic concepts of Microsoft operating systems, server hardware, server virtualization, cloud computing, and networking
• Server virtualization technology including Vmware vSphere and Microsoft Azure Virtual Machines
• Ability to listen, learn, adapt to change, and work with a team                   
• Skills in verbal communication, customer relationships, problem solving, critical thinking, and attention to detail
• Administering systems using PowerShell and a basic knowledge of scripting
• Comprehensive knowledge of server management tools, advanced networking concepts, advanced operating systems, and best practices
• Ability to prioritize tasks and work independently
• Skills in written communication
• Demonstrated ability to work independently
• Ability to interpret customer requirements into technical solutions, produce technical diagrams, and provide mentorship
• Skills in presentation, leadership, and project management<