Health Systems Director

The Strategic Operations Director provides strategic and operational execution leadership to ensure high-quality, clinically sound, and cost-effective laboratory services for health system clients. This role bridges strategy and execution - driving enterprise initiatives, enabling achievement of annual goals, and ensuring consistent delivery of measurable value. The Director partners with senior leaders, cross-functional teams, and client stakeholders to deliver initiatives on time, communicate effectively, and continuously improve service performance, standardization, and clinical outcomes.

Application Window Closes:  03/06/2026

**Pay Range: $100,000 - $170,000 

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.  

Work Schedule:  1st shift

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.    

Key Responsibilities

1) Strategic & Initiative Leadership

• Own and deliver division initiatives from concept through execution, ensuring alignment with organizational strategy and annual priorities.
• Establish strong initiative governance, including clear scope, milestones, owners, dependencies, and escalation paths.
• Maintain visible progress reporting and lead risk identification, mitigation planning, and on-time delivery.
• Drive accountability across stakeholders and teams to complete deliverables and achieve intended outcomes.

2) Operational Excellence & Execution

• Translate complex priorities into actionable workplans that enable consistent execution across multiple client environments.
• Anticipate challenges, remove barriers, and maintain momentum through changing conditions and competing priorities.
• Ensure commitments are met with high-quality deliverables, clear ownership, and disciplined follow-through.

3) Data-Driven Decision Making (Analysis, Insights & Visualization)

• Build and maintain well-structured, validated, shareable datasets to support confident decision-making.
• Deliver actionable insights through clear visualizations, dashboards, and concise narrative summaries.
• Present recommendations with transparent assumptions, data limitations (when applicable), and expected impact.
• Simplify complex data outputs into executive-ready summaries that enable timely decisions.

4) Executive-Level Presentations & Stakeholder Influence

• Develop and deliver presentations to senior leadership, clients, and key internal stakeholders.
• Tailor messaging to audience needs (inform vs. decide), balancing clarity with appropriate technical depth.
• Distill complex topics into key takeaways, decision points, and next steps; communicate with confidence and credibility.

5) Meeting Leadership (Facilitation & Participation)

• Lead and facilitate meetings to drive decisions, resolve issues, and produce clear action plans.
• Prepare thoroughly, demonstrate strong content knowledge, and guide productive discussion—not just status updates.
• Close meetings with concise summaries of decisions, owners, timelines, and next steps.

6) Client Communication & Relationship Management

• Build trusted client partnerships through proactive, clear, timely, and accurate communication.
• Anticipate client questions and risks; provide complete information and reliable follow-up.
• Translate technical/clinical t