Sr. Manager, Content Supply Chain & Agency Management

Overview 

The Senior Manager, Agency & Content Supply Management is responsible for supporting operational excellence, governance, and scalability across agency management, content supply chain operations, and print production & fulfillment management within the Commercial organization.

This role serves as a key operational partner across Promotional Materials Management, supporting standardized ways of working, agency oversight, workflow optimization, and system-related initiatives, including Veeva PromoMats, claims management, taxonomy, digital asset management, automation, and AI-enabled efficiencies.

The ideal candidate brings strong operational, systems, and cross-functional collaboration experience within regulated promotional environments and will partner closely with Commercial, Omnichannel, Information Management, Information Technology, Compliance, Legal, and agency teams.

Responsibilities

• Lead development of standardized agency governance models, operational processes, and ways of working.
• Manage agency operational oversight, including KPIs, SLAs, and performance tracking.
• Serve as the primary representative for strategic content operations and systems-related initiatives, including but not limited to Claims Management, Digital Asset Management, Workflow automation, and the like.
• Review workflows and business processes to identify opportunities for automation, simplification, operational efficiency, and improved content lifecyle management.
• Lead oversight of print production, inventory, fulfillment management, and field readiness activities, ensuring alignment with approved use, operational standards, and compliance requirements, including management of an external contractor.
• Build strong partnerships across Commercial, Compliance, Legal, Information Technology, Omnichannel, and agency teams to support operational excellence and scalable business processes.
• Collaborate with stakeholders across varying levels of the organization to support operational excellence and strategic initiatives.
• Support change management, operational governance, and execution readiness associated with new systems, workflows, and operational capabilities.

Qualifications

• Bachelor’s degree required.
• 5–8 years of experience in Marketing Operations, Content Operations, Agency Management, Commercial Operations, or related functions within pharma, biotech, or healthcare.
• Working knowledge of MLR / Commercial Review Board (CRB) review processes and regulated promotional environments.
• Experience managing agencies, workflows, and operational governance processes.
• Experience with Veeva Vault/PromoMats/Salesforce strongly preferred.
• Strong organization, communication, stakeholder management, and execution skills.
• Experience supporting workflow optimization, automation, and operational process improvement initiatives.

U.S. Pay Range

$125,700.00 - $170,100.00

The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity).

Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together.

Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers

About Alnylam

We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment t