Manager, Project Delivery

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Manager, Project Delivery

Location(s)

Customer Site - IN

Job Description

This is a full-time salaried position with Project Farma, a PerkinElmer company. The successful candidate will reside in the Indianapolis market and be willing to travel domestically, to meet client project requests.

The Manager, PF, Project Delivery is responsible for the technical performance of projects and the business development expansion of services at partner accounts.  In this billable client facing role, they will identify, train, develop, coach, and mentor technical teams developing high performing project engineers and consultants.   The Manager, PF, Project Delivery is responsible for client relationship management and acts as client liaison during delivery of Project Farma service engagements. They are strategically focused and responsible for client satisfaction through project delivery while maintaining and growing client relationships.

The Manager, PF, Project Delivery will be able to identify additional opportunities to provide new and added services for the mutual benefit of the client and the organization. They will also keep abreast of market and technology trends through industry groups. Success in this role requires proven technical expertise combined with the continued development of business opportunities, advanced people and team-building skills, and a consulting mindset to deliver technical and business solutions that align with our Patient Focused and People First mindset.

Key Responsibilities

Site Strategy

• Develop and own the site strategy to position the firm as a leader in CQV services.
• Proactively identify client needs to foster site expansion.
• Build and maintain strong relationships with key stakeholders (e.g., client executives, decision-makers) to secure long-term partnerships.

Business Growth & Development

• Monitor and achieve operational KPIs and targets.
• Monitor and manage budgets and planning needs to meet the necessary project requirements.  
• Work with client’s business/technical leadership to facilitate workflow development, project scope development and risk assessment, issue resolution and work forecasting and planning.
• Provide direction and innovation in service and/or process improvement, cost reduction and recommendations for business process optimization.
• Thorough understanding of our target industries including how each sector works together, interdependence, emerging trends, and key challenges.

​Leadership & Talent Development

• Oversee the career development and performance of the entire site team.
• Partner with Market Directors to share best practices across sites.
• Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities, managing priorities and ensuring timely and high-quality completion of work.
• Subject Matter Expert who provides technical direction, training, career development and performance assessments to ensure high quality delivery.
• Mentor, train, and coach team members in client engagement, relationship management, and leadership.

Resource Management

• Consult with the Market Director to forecast future resource needs and maintain a forward-looking resource plan.
• Support project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle without oversight.
• Analyze, identify trends, and ensure performance of PO management tools; managing burn rates; need for new proposals and proactively communicate PO performance.  Proactively identify and ensure success through earned value analysis for clients and maximizing performance for Project Farma.
• Drive efficiency through team member utilization and support cross-account / cross-region allocations.

Technical Delivery

• Oversee technical delivery for site or market projects, ensuring high-quality