Retail Store Manager

Responsive recruiter Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

WAGE RANGE:  $68,640-$80,000 PER YEAR (SALARIED)

The Resale Revolution Starts With You!
Every great team is led by an inspired and passionate leader. As a Store Manager, you will oversee store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Store Managers are committed to helping drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

What You’ll Do:When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.                                                          

• You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one. 

Minimum Requirements: 

• Prior experience in retail management as a Lead Manager managing a team of 15+ employees (2 years+)
• Extensive fashion knowledge including familiarity with labels, brands, designers and current trends.
• Must be able to work a minimum of 40 hours per week.
• Must be authorized to work in the United States.

You are:

• Hands-on. The ideal Crossroads manager loves being on the sales floor to motivate, coach, and help their team succeed!
• A Talent Scout. You are able to recognize, draw in, and motivate talented individuals to your team.
• Emotionally Intelligent. You would describe yourself as resilient, a great communicator, and exceptional at team-building.
• Authentic. You are your unique self! You’ll enjoy working with our diverse teams and leaders, who care about fostering an environment of development, creativity, and authenticity.
• Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
• Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together! 
• People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others. 
• A Trainer. You enjoy explaining how things work and have patience when teaching others.
• Business-minded. You’ll develop business strategies to grow your customer base, increase store traffic and optimize sales.

You will:

• Engage. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in. 
• Prioritize + Delegate. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
• Be Customer-focused. You will guide your team to help customers learn how we work and try selling! Each customer has different needs and it’s up to your team to help them out. 
• Be a Mentor and Coach. You’ll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!
• Be Transparent. Have clear and consistent communication with your manager - partnership is a cornerstone of our leadership philosophy- two heads are better than one!  
• Be a Problem-solver. You enjoy finding creative ways to enhance customer experience, employee engagement and overall store performance.
• Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
• Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them. 
• Be Reliable. You will show up to work on time and ready to go! <