Assistant Chief Caseworker

Starting Compensation:

$52,065.00/Annually

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Job Description:

JOB SUMMARY

• This employee supervises 4 Care Managers who develop care plans for older adults based on medical, social, psychological and functional assessments of the their needs and living situations.

• This employee trains Care Managers in the regulations and procedures of aging programs; assigns, reviews and monitors case records for completeness and adherence to established standards; evaluates staff performance; and makes recommendations regarding administrative and personnel actions.

REPORTING RELATIONSHIPS

• This employee reports to The Care Management Unit Supervisor (Chief Caseworker).

• Daily contact is maintained with supervisor and meetings held as needed to discuss ongoing assignments, program and personnel matters, and develop long-range plans.

• Performance is also evaluated indirectly, through observation of staff performance, reviewing drafts of letters, policy statements and personnel related documentation.

• Appraisals are conducted according to the County’s Performance Appraisal System at least annually. This employee supervises direct staff through daily contact, observation, paperwork review and group meetings as well as observing staff interaction with consumers on home visits or office visits periodically.

ESSENTIAL JOB FUNCTIONS

• The ability to perform the following duties in an effective manner is critical to this position - analyze and interpret regulations, communicate effectively orally and in writing, manage time effectively, work cooperatively with administration and other staff, respond to stressful situations in a constructive manner

Supervisory Duties - 55%

• Supervise care managers, evaluate performance continuously, provide regular feedback and effective coaching to develop and enhance their skills and manage workloads at an optimum level. Train new care managers effectively.

• Monitor staff workloads and make recommendations for improved effectiveness in balancing the workloads of individual employees and the overall care management unit.

• Complete performance-related documentation in a timely manner including performance evaluations, corrective actions and other items as needed.

• Serves as on-call supervisor for PS cases on rotating basis.

Administrative Duties - 45%

• Assign and track cases, review paperwork for adherence to regulations and standards to ensure accuracy, appropriateness of services, and compliance with regulations. Sign case documentation as required.

• Maintain working knowledge of all program areas, particularly Options, PS and SAMS data entry.

• Serve in an advisory capacity to other professional staff within and outside LCOA with regard to caregiving issues and resources. Conduct public education efforts and speaking engagements as needed.

• Plan, publicize and implement caregiver education/appreciation events

• Assist Care Management Unit Supervisor by providing back-up supervision, responding to calls and consumer emergencies, planning/implementing unit goals and maintaining monthly statistical data for effective workload management.

• Work in a cooperative and coordinated manner with other supervisors and staff to ensure compliance with PDA directives

• Incorporate special projects into workload with minimal impact in other responsibilities

• Prepare written reports, memos and letters as needed.

 OTHER SPECIFIC TASKS OR DUTIES

• Current knowledge HIPAA regulations and their interp