RETAIL PHARMACY CLERK

Reports To: Associate Pharmacy Manager      

Employee Type:              EXEMPT              X    NON-EXEMPT

POSITION SUMMARY:

The Retail Pharmacy Associate Clerk supports the Pharmacy Techs and the Pharmacist-in-Charge (PIC) by ensuring that the Pharmacy is clean and organized and that customers receive their completed orders in a timely manner.

This job description is intended to identify some of the primary duties and responsibilities.  Mayers Memorial Hospital District reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MAYERS MEMORIAL HOSPITAL DISTRICT’S sole and absolute discretion.

POSITION QUALIFICATIONS:

1. High School diploma or equivalent
2. Must be 18 years of age.
3. Ability to work a flexible schedule.
4. Excellent customer service skills.
5. Ability to communicate effectively with customers and employees.
6. Ability to stand for long periods of time.
7. Ability to work in a fast-paced environment.
8. Ability to bend, reach, climb, and squat frequently.
9. Ability to type proficiently.
10. Basic computer skills required to operate pharmacy software and other programs.
11. Strong attention to detail and accuracy in handling prescriptions.
12. Ability to work independently and exhibit effective problem-solving skills.
13. Previous experience in a pharmacy or healthcare setting is preferred.
14. Knowledge of basic pharmacy terminology and medications preferred.

POSITION RESPONSIBILITIES:

General Competencies:

1. Professional behavior is demonstrated, both when on duty and as a representative of MMHD outside of normal work hours.
2. Ability to work with others, at all levels within the organization, and collaborate effectively.
3. Above-average interpersonal, problem-solving, and written and oral communication skills.
4. Independently manage tasks, identify challenges, and proactively find solutions.
5. A positive working relationship with patients, visitors, and facility staff is demonstrated.
6. Ensures all duties are completed entirely.
7. Proficient in basic computer and typing skills.
8. Organizational ability and time management is demonstrated.
9. Produces deliverable products on time, within budget with minimal direction.
10. Demonstrates the ability to compile and organize data using Microsoft Office Applications.  Ability to make appropriate recommendations or conclusions, given the data obtained.
11. Maintains an organized set of records, upon request, for the functions that are performed within the scope of this job.
12. Communicates appropriately and clearly to directors, managers, and coworkers.
13. Performs all assigned tasks accurately, to include proper spelling and grammar, reference materials, and minimal mathematical calculation.
14. Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command.
15. Maintains all information as confidential as appropriate, to include payroll, material produced for union negotiations, personnel information, and other information obtained while performing job duties that is confidential.
16. Demonstrates ability to effectively use office machines in the performance of job functions.
17. Answers phone calls, assists public, and forwards appropriately if necessary and in a professional and friendly manner.
18. Other duties as assigned.

Specific Competencies:

In this role, candidates are expected to acquire a comprehensive understanding of fundamental pharmacy terminology and medications. Proficiency in these areas is essential for accurately processing prescriptions, providing informed customer assistance, and ensuring adherence to pharmaceutical regulations.

1. Provide accurate, completed orders to customers.
2. Knowledge of basic pharmacy terminology and medications will be required to obtain.
3. Exhibit a willingness to acquire new skills and adapt to evolving requirements.
4. Strong attention to detail and accuracy in handling prescriptions
5. Collaborate with healthcare