Field Sales Manager

Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Manager, Field Sales - CCI

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $50,000.00 - $75,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $22,836.00.

Job Description

The Manager, Field Sales is a fantastic opportunity to flex your leadership skills as you provide leadership and guidance to a highly focused sales team. This team is comprised of field sales representatives that ensures Cox’s high standard of customer service and is driven to meet and exceed sales goals and initiatives.  

 

As the Manager, Field Sales, you will coach, lead, motivate and monitor Field Sales Reps and Third-Party Vendors to achieve goals, metrics and performance through developing sales skills and techniques. You will recommend and implement processes and procedures to increase product penetration through sales to current, former, and prospective residential customers.  Authorized Retailers may include Walmart, Best Buy, Boost Mobile, Local Authorized Dealers & Direct Sales. This role reports directly to the Market Manager of Field Sales.  

 

What You’ll Do:  

 

• Supervise, train, develop and provide performance feedback to internal/contractor and vendors to achieve all sales and installation goals. 

• Serves as business consultant to local dealers to translate strategy into effective operational & sales tactics 

• Develops and cultivates long term relationships and serves as key point of contact with Authorized Retailers and National Retailer Management to maximize revenue growth and drive product penetrations 

• Responsible for recruiting, hiring, and onboarding new internal/external contractor reports. 

• Provide individualized and ongoing in-field coaching and performance evaluations to ensure efficiency and productivity of all team members. 

• Maintain quality customer service and customer retention while serving as point of contact for escalated customer concerns. 

• Conduct meetings and regular store visits with direct/indirect and vendors, attend and participate in company meetings to remain current on all Cox product information and ensure compliance with all company policies. 

• Track and analyze daily activity reports to ensure productivity and contribute to the development of processes to improve efficiency. 

• Designs and implements strategies to maximize sales; including but not limited to sales events, competitions, and incentives. 

• Conduct performance reviews for all direct reports and develop team members to promote career pathing and succession p