Jobs and Careers
MA
Community Residence Counselor – Intensive Diagnostic Program
Mass General BrighamUnited StatesRemotepart_timeVerifiedPosted 13 Aug 2026
💰 $60,000/yr($44,000/yr – $60,000/yr)
About the role
Site: The McLean Hospital Corporation
Patient Care Requirement
Yes
Essential Functions
• Provides direct patient care in accordance with the current treatment plan, under the supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.
• Provides and supervises community activities as needed.
• Remains awake and alert at all times while on the job.
• Assists patients in maintaining and keeping various appointments.
• Completes clear, concise, and timely documentation and shift notes.
• Establishes helpful relationships with patients and maintains professional boundaries.
• Participates in patient rounds, status checks, or teams per program guidelines.
• Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
• Works effectively to manage the therapeutic milieu.
• Provides patients with direction and supervision as needed.
• Follows established hospital and program policies, procedures, and protocols.
• Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
• Communicates observations related to medication side effects and physical and emotional changes to appropriate medical staff in a timely manner.
• Encourages patients in their activities of daily living.
• Assesses sleep patterns and assists patients to develop more appropriate sleep cycles, notifying the clinical team as necessary.
• Completes mandatory annual in-service requirements, including but not limited to CPR and de-escalation.
• Attends and participates in rounds and case conferences when appropriate.
• Maintains the physical ability to participate in patient activities.
• Supports residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.Education
High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred
Experience
One year of patient care or related experience, preferably in a psychiatric setting 1-2 years preferred
Knowledge, Skills and Abilities
- Time Management.
- Excellent verbal and written communication skills.
- Ability to work as part of a team.
- Maintains a commitment to professional growth and competency.
- All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical, and administrative purposes.
- Familiarity with Epic is preferred.
- Ability to drive, including transporting patients, may be required based on role and location.Onsite115 Mill Street0Per DiemRotating (United States of America)
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under the direction of the Program Manager, the Community Residence Counselor (CRC) provides direct patient care and participates in the therapeutic milieu within the scope of defined practice.Patient Care Requirement
Yes
Essential Functions
• Provides direct patient care in accordance with the current treatment plan, under the supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.
• Provides and supervises community activities as needed.
• Remains awake and alert at all times while on the job.
• Assists patients in maintaining and keeping various appointments.
• Completes clear, concise, and timely documentation and shift notes.
• Establishes helpful relationships with patients and maintains professional boundaries.
• Participates in patient rounds, status checks, or teams per program guidelines.
• Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
• Works effectively to manage the therapeutic milieu.
• Provides patients with direction and supervision as needed.
• Follows established hospital and program policies, procedures, and protocols.
• Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
• Communicates observations related to medication side effects and physical and emotional changes to appropriate medical staff in a timely manner.
• Encourages patients in their activities of daily living.
• Assesses sleep patterns and assists patients to develop more appropriate sleep cycles, notifying the clinical team as necessary.
• Completes mandatory annual in-service requirements, including but not limited to CPR and de-escalation.
• Attends and participates in rounds and case conferences when appropriate.
• Maintains the physical ability to participate in patient activities.
• Supports residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.
Qualifications
Additional Job Details (if applicable)
The Pavilion at McLean Hospital is the premiere residential program in the country providing comprehensive diagnostic evaluations for adults 18 and older with a wide range of complex psychiatric illnesses including depression, anxiety, OCD, substance use, and contributing personality issues.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.40 - $29.73/Hourly
Grade
MCL050
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