Field Service Representative I - St Louis, MO

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Field Service Representative I - St Louis MO

The Impact You’ll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.
 

As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions

• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery

• Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed

• Loading and unloading medical equipment from company vehicles.

• Attending training and other scheduled business functions which will require commercial air travel

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise
 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
 

• High School Diploma/GED AND one (1) year of customer-facing experience in a private, public, government, or military environment
 

AND

In addition to the above requirements, the following are also required:
• Ability to work a non-traditional schedule, including extended hours, evenings, weekends, and on-call duties
• Ability to meet the physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
• Current, valid Driver’s License

Additional qualificat