Chief of Staff to the President & CEO, JHPIEGO

The Chief of Staff (CoS) to the President & CEO, JHPIEGO is a senior role working with the highest level of organizational leadership. The CoS serves as the CEO's trusted internal partner, functioning as an integrator, strategist, honest broker, and organizational navigator across the full scope of the CEO's agenda. This role is right for a mature, mission-driven leader who combines sharp analytical ability with high emotional intelligence, can operate with discretion at the most senior levels, and is prepared to work on the hardest problems facing the organization without the authority of a C-suite title. The CoS is a member of the extended leadership team and manages a portfolio of strategic priorities and cross-functional initiatives on behalf of the Office of the CEO.

The Context That Shapes This Role

Jhpiego is navigating an inflection point. The organization has a new CEO, an existential need for strategic, operational, and cultural transformation, and a compressed timeline to demonstrate direction and momentum. The CEO is simultaneously managing a complex JHU stakeholder ecosystem, repositioning Jhpiego with external donors and partners, and driving an ambitious internal change agenda.

The CoS is the person who makes it possible for the CEO to lead at the level this moment demands. This person extends the CEO's capacity without duplicating her function, protects the quality and focus of her time, and ensures the strategic agenda moves forward with discipline, coherence, and speed.

Specific Duties & Responsibilities

Office of the CEO Management

• Manage a small team within the Office of the CEO with direct or dotted-line oversight of staff or consultants as appropriate.
• Model the culture of purpose, excellence, and accountability the CEO is committed to building.
• Manage the effective functioning of the CEO's office: ensuring the right information reaches the CEO at the right time, that the CEO is always prepared and rarely surprised, and that follow-through happens without the CEO having to chase.
• Working with Executive Assistant to the CEO, ensure timely preparation of briefing materials, executive decision memos, and read-aheads for high-stakes meetings, board sessions, donor engagements, and public appearances.
• Support JHU Board of Directors meeting preparation: coordinate content development, manage the production calendar, and ensure the CEO and COFO are fully prepared.

Organizational Performance Monitoring and Reporting

• Work with and through functional leaders to establish and maintain a consistent set of key performance indicators that make up the organizational performance framework.
• Own the management of the dashboards, metrics, and reporting systems that give a clear, real-time view of organizational health across programmatic, financial, and operational dimensions.
• Translate complex data from across the organization into concise, executive-ready reporting that surfaces what is on track, what is at risk, and where leadership attention is required.

Strategic Initiative Management

• Manage the CEO's portfolio of cross-functional strategic initiatives.
• Drive idea-to-execution processes: translate the CEO's priorities into project structures with clear owners, milestones, and accountability mechanisms.
• Identify where initiatives are losing momentum, surface risks early, and propose course corrections.

Integration and Organizational Coherence

• Serve as connective tissue across leadership team functions, identifying where workstreams are siloed, misaligned, or creating friction, and facilitating resolution.
• Prepare agendas, coordinate pre-work, and ensure follow-up for Leadership Team and Extended Leadership Team meetings.

CEO Internal Communications

• Support the CEO's internal communications within Jhpiego, especially as it relates to organizational change management.
• Assist the CEO in managing key relationships with JHU leadership and other internal JHU and Jhpiego stakeholders.

Honest Broker and Advisor

• Provide the CEO with candid, well-considered input on organizational dynamics, stakeholder relationships, and emerging risks without turf considerations.
• Serve as a sounding board on decisions, helping the CEO think through trade-offs and stress-test assumptions.
• Bring a whole-organization perspective to issues that direct reports may view through a narrower functional lens.

Special Skills, Knowledge & Abilities:

• Deep familiarity with US Government, bilateral, multilateral, and/or philanthropic donor ecosystems
• Demonstrated ability to operate with discret