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Medical Assistant/ Patient Service Rep Float - Rocky Top ENT & Allergy (Position requires floating between two locations

University Physicians' Association, Inc.
Crossville, United Statesfull_timeVerifiedPosted 31 Oct 2025

About the role

Description

Rocky Top ENT & Allergy is seeking a full-time experienced, well qualified Medical Assistant Float who must be a team player and comfortable working in a fast-paced environment. A successful candidate will be expected to be flexible in their daily assignment and float from different positions depending on staffing needs for the day.


POSITION HIGHLIGHTS:

  • Flexible Schedule: 40-hour work week scheduled between 5 shifts per week
  • Health Insurance: Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability Insurance, Critical Illness, FSA, HSA with Employer Contribution
  • Retirement: 401(k) with company matching and immediate vesting
  • PTO: PTO, Sick, Bereavement Leave
  • Support: Employee Assistance Program (EAP) with confidential support when you need it for counseling, legal and financial support.

Job Description:

  • Greet patients and assist with patient requests upon arrival to clinic
  • Obtain and record demographic, insurance and financial information
  • Accurately records patient history, complete patient vitals, retrieves basic condition of patient and reports to appropriate practitioner.
  • Assists provider with examination, procedures and other processes related to direct patient care, such as: subq and IM injections, in office surgery, collect and record various laboratory tests. Assist Doctor with multiple in office procedures.
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POSITION HIGHLIGHTS:

  • Flexible Schedule: 40-hour work week scheduled between 5 shifts per week
  • Health Insurance: Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability Insurance, Critical Illness, FSA, HSA with Employer Contribution
  • Retirement: 401(k) with company matching and immediate vesting
  • PTO: PTO, Sick, Bereavement Leave
  • Support: Employee Assistance Program (EAP) with confidential support when you need it for counseling, legal and financial support.

SALARY DESCRIPTION:

  • Dependent on experience and certifications

Requirements

  • Four (5) 8-hour shifts
  • Reliable transportation
  • This Position will require working in our Oak Ridge Office 2-3 days a week
  • Willingness to travel to Oak Ridge and Crossville office
  • Ability to work in a fast-paced, team-driven environment
  • Outstanding customer service skills

Education/Experience:

  • Requirement of GED or High School Diploma
  • 1+ year experience in healthcare facility is preferred
  • Completion of Medical Assistant program, registered/certified (RMA/CMA) or 2+ years’ experience working in medical office


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Company

University Physicians' Association, Inc.

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