Fraud Strategy Consultant: Claims Capability and Continuous Improvement

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Fraud Strategy Analyst performs analysis and interpretation of fraud-based threats by gathering and analyzing data and providing reports from the analysis.

Primary Responsibilities

• Collects and interprets macro level fraud data and trends to prepare executive level summaries and overviews
• Partners with Line of Businesses from across Regions as a fraud subject matter expert providing fraud risk assessments on key initiatives and new and existing products
• Conducts business and process reviews to identify gaps or ineffective fraud protections
• Facilitates conversations with key constituents from across Regions on fraud and fraud risks enabling fact-based decision  
• Leads the execution of multiple large transformation programs and delegates responsibilities to resources within and outside the group
• Oversees the creation of key deliverables (e.g. executive presentations, white papers)
• Assesses the impact when new partnerships, technologies, and/or methodologies are introduced to the organization
• Develops operational and technical recommendations on tools, applications, and process improvements

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

•  Bachelor's degree in Finance, Information and Operations Management, Entrepreneurship, Consulting, or related degree
• Five (5) years of experience in product management, finance, consulting, strategy development, Six Sigma, or Agile

Preferences

• Consulting experience
• Execution background – Six Sigma or Agile team experience

Skills and Competencies

• Curious, observant, and energetic
• Exceptional communication and presentation skills
• Independent self-starter
• Strong data and analytics capabilities

• Previous experience with fraud claims is highly preferred for this role
• Experience with fraud claims from intake to final decision
• Understanding of Compelling Evidence and Visa Chargeback processes
• Understanding of Reg E, Reg CC
• Ability to understand and document detailed process flows from intake to final decision
• Ability to suggest and influence key decision makers for design decisions
• Ability to influence strategy and roadmaps
• Experience executing improvement projects for Fraud Detection and Customer Experience

This position is currently offsite; however associate must be within a reasonable driving distance to Birmingham AL, Atlanta GA, or Charlotte NC. Associates will work from their home primarily. They may be expected to go on site for meetings or other events as needed. Regions will not provide relocation assistance for this position, and relocation would be at your expense.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.