Refrigeration Mid-Level Service Tech

Job Title:  Refrigeration Mid-Level Service Technician

Location:  Phoenix, AZ

 

At Dover Food Retail (DFR), our employees are the pillars of our success. Hence, we've created a culture that values innovation, teamwork, and dedication. From the day you join us, you'll find a rewarding work environment with substantial benefits that include:

• On your first day, you become eligible for Medical, Dental, and Vision insurance, along with Prescription coverage
• We respect your need for work-life balance; hence, we offer Paid short and long-term leave disability insurance, paid vacation, and paid sick leave
• To secure your future, we offer 401k Retirement Plan matching
• Manage your expenses better with our Flexible Spending Account
• Enjoy 11 Paid Holidays each year - because everyone deserves a break!

What the Role Involves:

 

As a Mid-Level Service Tech, you'll be responsible for diagnosis, repair, and maintenance of commercial refrigeration systems, HVAC equipment, and ice machines that are installed in supermarkets, convenience stores, and food service establishments

 

Basic Qualifications: 

• High School Diploma or GED
• Clean drivers license/record
• EPA Certification, EPA 608 minimum types I and II or Universal
• A minimum of 2 years of experience in the diagnosis and repair and maintenance of commercial refrigeration or HVAC equipment.
• Certification from technical school or equivalent experience a PLUS!

 

The Ideal Candidate:

• Performs diagnosis and repair work on conventional and rack refrigeration systems, evaporative and air-cooled condensers, ice machines, water pumps, compressors, air handlers, electric motors, and all types of HVAC units. Then returns all equipment to manufacturer operating specifications with a goal of zero callbacks.
• Independently performs preventative maintenance on the same equipment at customer sites as listed above to assure optimal operating efficiencies and less downtime for the customer.
• Completes all paperwork in a timely manner and adheres to customer documentation procedures.
• Ability to perform the job in a safe manner
• Proficient with diagnostic and repairs for self-contained refrigeration systems, walk ins, ice machines repairs, and HVAC equipment.
• Basic knowledge of supermarket refrigeration energy management systems a PLUS.
• Strong mechanical aptitude and the ability to troubleshoot.
• Strong customer service skills and the ability to build relationships with customers as working in customer locations.
• Demonstrated ability to achieve quality results.
• Able to be on call rotation- nights, weekends, and evenings.
• Must be able and willing to take the lead  when more than one tech required for job.
• Must be willing and able to work long hours on your feet, participate in on-call rotation which includes nights, weekends, and one or more holidays each year.