Project Manager, Operations

Project Manager, Operations - Remote US

Full Time

Public Partnerships LLC (PPL) supports individuals with disabilities or chronic illnesses and aging adults to remain in their homes and communities through self-directed care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.   We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Learn more at pplfirst.com.

Role Overview

The operational project manager role involves establishing and managing operational projects, aligning them with needs, constructing detailed plans, achieving milestones, and communicating progress to stakeholders. Must be adaptable to changing priorities and able to lead complex, high-impact projects in a fast-paced environment, supporting PPL’s self-directed care initiative.

Responsibilities

• Create comprehensive project plans based on RFP and proposal documents by defining project scope, goals, deliverables and resource requirements.
• Oversee new government program implementations and manage updates to existing programs.
• Identify and escalate risks from project and functional dependencies to effective resolution.
• Establish structure, encourage collaboration, and build consensus to ensure project success.
• Organize and lead project calls with key resources.
• Track project deliverables.
• Conduct regular project status meetings, communicate updates, and provide timely reports on project status, challenges, risks, and resolutions
• Manage project change requests and interventions to achieve project outputs.
• Conduct project evaluations, assess results, document lessons learned, and execute follow-up actions from project retrospectives.
• Monitor internal client requests and recommend solutions to increase team efficiency.
• Hold key resources accountable to the project plan.
• Ensure adherence to project management best practices, methodologies, and standards.
• Collaborate with multiple departments and their leaders to drive processes forward.  

Required Skills

• Proven project management skills, including project planning, creation of the project plan, execution, monitoring, and control.
• Adaptable to waterfall, agile, and hybrid project delivery.
• Strong analytical, critical thinking and problem-solving skills.
• Effective written and verbal communicator.
• Planning and organizing.
• Knowledge of Microsoft Project or similar project management tools.
• Proficiency in Microsoft Office applications, preferably with Excel, Word, PowerPoint, and Access.

Qualifications

Education & Experience:

• Bachelor’s degree in a related field.
• 2+ years of experience managing complex, multi-year projects to delivery.
• Prior experience developing project plans based on client contracts, preferred.
• Prior experience in Medicaid financial management services, preferred.

Certification:

• Project Management Certification (PMP) preferred. May substitute certification for applicable experience.

Working Conditions

Remote

Up to 15% Travel

Compensation & Benefits

401k Retirement Plan

Medical, Dental and Vision insurance on first day of employment

Generous Paid Time Off 

Continuing Education Assistance Program

Employee Assistance Program and more!

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or prese