Lead Business Accountability Specialist

About this role:

Wells Fargo is looking for a Lead Accountability Specialist in Business Excellence Team as part of Consumer and Small Business Marketing.  You will join a “best in class” Front Line Risk Program to support our core business and support processes.  This role goes beyond documenting process and risks, it will drive a culture of proactive risk management.  Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business

• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring

• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives

• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies

• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials

• May lead projects, teams, or serve as a peer mentor

Required Qualifications:  

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education

Desired Qualifications:

• Experience designing controls, risk management, or business process management in Consumer Banking

• Comprehensive understanding of enterprise risk management framework including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance

• Ability to meet stringent deadlines, with high attention to detail and accuracy

• Excellent at self-managing schedules, timelines, and deliverable dates without excessive oversight

• Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

• Build constructive and effective relationships, delivers on commitments, and renegotiates when needed, strong sense of accountability

• Ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders

• Experience in developing and/or monitoring key risk indicators

• Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies

• Strong collaboration skills and leadership skills

Job Expectations:

• Ability to travel up to 10% of the time

• This position offers a hybrid work schedule

This position is not eligible for Visa sponsorship.

Posting Location(s):                                          

• 401 S Tryon St.  – Charlotte, North Carolina 28280

Required location(s) listed.  

Posting End Date: 

19 Jan 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable l