Technical Program Manager II

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technical Program Manager II

About the Role:
• Works across teams to organize delivery of projects
• Tracks and reports progress with supporting data against targets and key
milestones
• Proactively seeks to identify and then manages dependencies, ensuring
integrated delivery and deployment readiness

About You:
• Decomposes problems into coherent units of work (ideation/conceptualization
to execution). Organizes for optimal delivery. Negotiates priorities, facilitates
progress, identifies blockers, raises visibility of issues to manager
• Secures resources, scopes efforts, outlines priorities and establishes delivery
milestones
• Plans, executes, and delivers projects from inception to completion related to a
known technology, product, or program. Describes and maintains the integrated
plan that accounts for internal/external dependencies, differing delivery
approaches, numerous constraints, and contingency for unplanned delays
• Proactively manages the end-to-end delivery of engineering work through the
organization and all dependent organizations, reporting out progress, ensuring
dependencies are covered, overseeing the gaps between teams, processes, and
systems, while removing all blocking issues leading to a successful delivery.
Figure out the sequencing of the work so that engineering execution can be
optimized
• Works across teams. Actively manages dependencies and drives partner to
meet program goals. May influence vendors and external partners.
• Gets shared understanding and buy in for solution by describing what is being
done and why it is impactful to Mastercard and our customers. Utilizes
communications as a preventive control. Puts the right people in the room or on
thread and give them the right data to drive decisions.
• Has experience in and understands industry technologies. Understands their
program, product, or Technology domain. Sufficient depth/credibility to be
effective with teams they work with.
• Optimizes previously defined approaches for a team or limited area. Can
demonstrate improvements using data. Utilizes department mechanisms (i.e.
retrospectives, staff meetings, status meetings) to describe and drive continuous
improvements.

Preferred Skills
• Demonstrated ability to operate with independence and autonomy
• Demonstrated experience breaking down problems, organizing work, planning
sprints, and delivering technical programs in agile delivery models (scrum,
Kanban, etc.)
• Enjoys diving deep to understand platforms capabilities and underlying
technologies.
• Proven track record of data driven decision-making and applying continuous
improvement methodologies across teams
• Can communicate to peers and leadership teams with impact, eloquence, and
authenticity
• Demonstrated experience building relationships, partnering with and influencing
dependent teams

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, the