Administrative Assistant

ABOUT ROCKET LAB

Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.  

Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. 

ADMINISTRATION

Rocket Lab is committed to fostering a collaborative and innovative work environment. As an Administrative Assistant at Wallops, you will play a vital role in ensuring smooth day-to-day operations, supporting employee engagement, and delivering an exceptional experience for visitors and staff alike.

The Administrative Assistant & Receptionist is integral to the smooth running of Rocket Lab’s Assembly and Integration Complex (AIC) at Wallops Island. This role is responsible for delivering exceptional visitor experience, managing day-to-day consumables, and supporting Wallops-based employee events and internal communications. The position serves as a central point of contact for employees, contractors, and visitors, ensuring seamless operations and a polished front-of-house experience. Additionally, the role provides administrative support to the Site Operations Manager and Senior Leadership Team for project-based work and event planning. The Administrative Assistant & Receptionist is also responsible for coordinating badging paperwork and housing arrangements for Rocket Lab employees traveling to Wallops.

WHAT YOU’LL GET TO DO:

• Develop and maintain key relationships with visitors and contractors to Rocket Lab, ensuring inquiries are handled professionally and delivering a memorable visitor experience while upholding security processes

• Serve as the first point of contact for customers to Wallops, delivering a high level of customer service and driving the Rocket Lab experience.

• Uphold company security policies, ensuring all visitors and employees adhere to security processes

• Maintain a polished and professional front-of-house area

• Support inwards and outwards goods when necessary

• Respond to phone and email-based queries in a timely and professional manner

• Ensure adequate stock levels and proper storage of supplies at AIC, including but not limited to: hygiene products, catering supplies (e.g., snacks, milk, coffee), office supplies as needed

• Assist with travel arrangements for employees and occasionally VIPs traveling domestically and internationally

• Coordinate NASA WFF badging for employees and visitors

• Manage catering administration for employee meals

• Retrieve mail and distribute it to the appropriate staff

• Manage and own the conference room calendar to maintain bookings

• Provide support for project-related work as needed

YOU’LL BRING THESE QUALIFICATIONS AS AN ADMINISTRATIVE ASSISTANT:

• High School Diploma or GED.
• 2+ years of administrative experience or office support role.
• Proficiency in Microsoft Office products.

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

•  Associates degree or higher in Business Administration or a related field.
•  Previous reception or office administration experience.
• Familiarity with facilities management or event planning.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent written and verbal communications skills.
•  Ability to work independently and collaboratively in a dynamic environment.

ADDITIONAL REQUIREMENTS:

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.   
• Regularly required to sit, use hands and